Jessica Dean
Milan,MI
Summary
Self-motivated and detail oriented individual; ability to schedule and meet deadlines. Skilled in conflict resolution, customer service, and various computer software.
Overview
20
20
years of professional experience
Work History
Paraprofessional
Milan Area Schools
08.2019 - Current
- Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects
- Completed annual professional development training and certifications: CPI Certified in Nonviolent Crisis Intervention.
- Microsoft Office Suite (including Microsoft Word, Excel and PowerPoint)
- Operate and Maintain All office machines (including scanners, fax, email and credit card readers)
Housekeeper
Brecon Village
Saline, MI
03.2010 - 09.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned residents room/ apartments by vacuuming floors, making beds, and restocking bathroom items.
- Worked independently to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Sales Associate
Von Maur
11.2004 - 12.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Milan High School
06.2004
Skills
- Behavior management
- Effective communication
- Small group and individual assistance
- Data collection
- Computer skills
Additional Information
References upon requests
Timeline
Paraprofessional
Milan Area Schools
08.2019 - Current
Housekeeper
Brecon Village
03.2010 - 09.2015
Sales Associate
Von Maur
11.2004 - 12.2007
Milan High School