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A Master of Information Technology graduate with specialization in Management, seeking a position in the Information Technology field to apply my skills in strategic planning, team leadership, and project execution. With a passion for leveraging technology to drive organizational success, I am a motivated, dedicated and a social person with good communication skills, genuinely interested in creating a difference at work by means of finishing my responsibilities with professionalism and passion. Able to bring my enhanced ability in multitasking and problem solving to provide effective and efficient solutions for technical matters and use initiative confidently to overcome challenging situations. Eager to learn and increase my abilities via gaining exposure to new and challenging tasks. Hoping to dedicate myself to a position in which I can achieve these objectives while simultaneously meeting the needs of the organization.

Data Center Infrastructure Specialist, Senior Network Engineer, Senior Network Operation Center Tech, Cyber/Network Security Specialist with over 20 years in Information Systems and Technology. Experience includes diversity with all seven layers of the OSI and IT Infrastructure. Specifically, layer three configuration upgrades/downgrades, troubleshooting, and solving WAN/LAN issues. Diversified skills include layer one implementing, installing, configuring, and administering. Strong command of network and operating system principles, database technologies, and cloud environments. Adept at identifying root causes of complex infrastructure problems and developing effective troubleshooting processes. Focused on security and compliance, with expertise in deploying secure, scalable, and high-performance systems to support business growth. Administering F5 load balancers, optimizing application delivery through advanced traffic management, high availability configurations, and performance tuning. Collaborated with application developers to optimize middleware and database integration, ensuring seamless connectivity. Designed, implemented, and maintained network infrastructure, focusing on high availability, security, and load balancing for critical business applications. Managed the setup and removal of network connectivity and load balancing configurations as part of hardware infrastructure. Proven track record of troubleshooting and resolving network-related issues while driving infrastructure projects from inception to delivery. Adept at designing secure and scalable architectures that meet business objectives while maintaining best practices in security and compliance.

Dedicated IT professional seeking a challenging IT Support role in expanding knowledge and learnings. Equipped with excellent Customer Service and Communication skills along with impeccable IT Support and Troubleshooting expertise.

Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift.
Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Jessica Deene

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