Jessica DeGroff
Lindon,United States
Summary
Dynamic pet grooming professional with expertise in breed-specific techniques and exceptional customer service, honed at Sydnees Pet Grooming. Proven ability to enhance pet comfort through gentle restraint and calming methods, while maintaining a clean and organized environment. Committed to continuous education and fostering teamwork to deliver outstanding results. Working with people that are deaf/ hard of hearing. Working with clients to solve out solutions that would work with their schedule better.
Overview
5
5
years of professional experience
Work History
Groomer 1
Sydnees Pet Grooming
03.2020 - 08.2025
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Cleaned cat and dog ears to prevent ear infections.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Trimmed nails using clippers and grinders.
- Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
- Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
- Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Managed multiple appointments concurrently, balancing competing demands while maintaining high-quality results for each pet.
- Collaborated with fellow groomers to effectively manage workload and deliver consistent results across all appointments.
Salad Bar Attendant
Costa Vida
10.2022 - 10.2023
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Cleaned cat and dog ears to prevent ear infections.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Trimmed nails using clippers and grinders.
- Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
- Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
- Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Managed multiple appointments concurrently, balancing competing demands while maintaining high-quality results for each pet.
- Collaborated with fellow groomers to effectively manage workload and deliver consistent results across all appointments.
Lead Asl Interpreter
Sydnees Pet Grooming
03.2020 - 08.2025
- Contributed to the professional development of colleagues by leading workshops on ASL interpreting techniques and best practices.
- Collaborated with teachers to develop lesson plans that incorporated visual aids and other accommodations for deaf students.
- Facilitated effective communication within diverse business settings by interpreting complex industry-specific terminology into easily understood ASL expressions.
- Maintained up-to-date knowledge of developments in the field of sign language interpretation through continued education, attending conferences, and participating in professional organizations.
- Enhanced workplace safety for deaf employees by interpreting safety trainings and emergency procedures into ASL, promoting a clear understanding of expectations and protocols.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT05.2021
Skills
- Kennel cleaning and sanitation
- Animal handling expertise
- Problem-solving
- Customer service
- Teeth cleaning
- Nail trimming and filing
- Proper bathing procedures
- Hair mat removal
- Coat care
- Ear cleaning and plucking
- Fur cutting techniques
- Skin and coat care
- Canine anatomy
- Undercoat removal
- Grooming best practices
- Sanitary area trimming
- Gentle restraint methods
- Advanced styling techniques
- Continuing education participation
- Ear care
- Safe lifting techniques
- Relationship building
- Teamwork and collaboration
- Patience and empathy
- Pet grooming techniques
- Cleanliness and sanitation
- Phone and email etiquette
- Animal behavior
- Safe nail trimming
- Appointment scheduling
- De-matting and De-shedding
- Breed-specific grooming
- Sanitation procedures
- Paw pad care
- Animal handling
- Sign language since I was little
- Being able to speak with the deaf/ hard of hearing
Timeline
Salad Bar Attendant
Costa Vida
10.2022 - 10.2023
Groomer 1
Sydnees Pet Grooming
03.2020 - 08.2025
Lead Asl Interpreter
Sydnees Pet Grooming
03.2020 - 08.2025
High School Diploma -
Pleasant Grove High School
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