Open To Work
Jessica DelaCruz
Kuhio Hotel
Waianae,HI
Work Preference
Job Search Status:
Open to work
Work Type
Part Time
Location Preference
On-Site
Summary
Results-driven housekeeping professional with extensive experience at Kuhio Hotel, recognized for enhancing guest satisfaction through meticulous room inspections and effective stain removal techniques. Demonstrated strong organizational skills and initiative in managing inventory, contributing to a positive work environment and maintaining high cleanliness standards.
Work History
Housekeeping and Laundry Attendant
- Maintained cleanliness of guest rooms and public areas to enhance guest satisfaction.
- Operated laundry equipment efficiently, ensuring proper washing and drying of linens.
- Assisted in inventory management by tracking supplies and reporting low stock levels.
- Implemented safety protocols to maintain a hazard-free environment for guests and staff.
- Collaborated with team members to complete daily cleaning tasks within established timeframes.
- Conducted routine inspections of rooms to ensure adherence to quality standards.
- Trained new staff on housekeeping procedures and operational best practices.
- Streamlined laundry processes, improving turnaround times for guest linen requests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
- Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Played an integral role in maintaining a positive reputation for the hotel property, resulting from consistently well-maintained and clean accommodations.
- Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
- Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
- Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
- Upheld strict confidentiality regarding sensitive information encountered during the course of duty, including guest personal belongings left unattended in their rooms.
Education
GED
Skills
Chemical handling
Mopping and sweeping
Laundry expertise
Room inspections
Stain removal
Initiative-taking
Cleaning techniques
Dusting surfaces
Carpet cleaning
Polishing furniture
Waste disposal
Window washing
Ironing proficiency
Restocking supplies
Sanitization procedures
Upholstery care
Customer service
Vacuuming and sweeping
Folding clean laundry
Sorting and washing laundry
Cleaning bathrooms
Window cleaning
Dusting furniture
Customer service-focused
Maintenance coordination
Upholstery cleaning
Ordering cleaning supplies
Guest relations
Supply inventory management
Health and safety
Issue troubleshooting
Equipment maintenance
Washing windows
Ironing clothing
Polishing surfaces
Linen replacement
Mopping and buffing floors
Cart management
Housekeeping
Sweeping and mopping
Organizational skills
Multitasking and prioritizing
Restroom servicing
Floor vacuuming
Supply stocking
Health and safety compliance
Trash collection and disposal
Vacuuming
Quality assurance
Commercial cleaning
Safe chemical handling
Interior and exterior cleaning
Professional and courteous
Residential cleaning
Guest request response
Deep cleaning protocols
Heavy lifting
Window blind dusting
Restroom detailing
Hazardous chemical training
Furniture moving
Kitchen cleaning and dishwashing
Meeting room preparation
Quality control guidelines
Rug and carpet cleaning
Ceiling fan cleaning
COVID-19 safety procedures
Timeline
Housekeeping and Laundry Attendant
Kuhio Hotel
2015 - 2016Read More
Castle High
GED
Read More