Summary
Work History
Education
Skills
Timeline
Generic

Jessica Deleza

Enumclaw,WA

Summary

Results-driven Onboarding Specialist with a focus on enhancing new hire experiences through effective logistics and e-learning development. Committed to compliance and quality assurance in onboarding processes. Strong ability to adapt onboarding strategies to meet diverse employee needs, ensuring a positive experience during transitions. Passionate about creating a supportive environment that fosters employee engagement and retention.

Work History

Onboarding Specialist

Bellmedex
Renton, WA

Facilitated seamless onboarding experiences for new hires through structured orientation programs and personalized training sessions. Managed the onboarding logistics, including scheduling training sessions and ensuring all necessary equipment and resources were available. Utilized HR software to track and manage onboarding progress, ensuring all compliance requirements were met on time. Assisted in the development of e-learning modules for remote onboarding, ensuring all employees had access to necessary training materials. Coordinated with IT and facilities teams to ensure timely setup of accounts and workspaces for new employees. Developed and maintained onboarding documentation, ensuring accuracy and compliance with organization.

Lead MA/Onboarding Lead

Concentra
Tukwila, Washington

Implemented feedback mechanisms to continuously improve the onboarding experience, addressing new hires' concerns, and enhancing satisfaction levels. Utilized onboarding software to track progress and maintain documentation, ensuring compliance with regulatory requirements. Conducted regular assessments of onboarding processes, identifying areas for improvement, and implementing best practices. Set up accounts, permissions, and access for new hires. Updating access when a user changes roles, teams, or projects. Disabling users and/or revoking access. Patient care, minor procedures, wound care, triage, and assisting all doctors' needs. Developed onboarding resources, including handbooks.

Lead MA

White River Family Care
Buckley, Washington

Managed daily operations of the team, ensuring adherence to quality standards and operational goals. Utilized project management software to track project progress and allocate resources effectively. Assisted healthcare professionals in patient examinations and procedures by preparing necessary instruments and supplies. Managed patient scheduling and appointments to optimize clinic workflow and reduce wait times. Documented patient medical histories and vital signs accurately to facilitate effective diagnosis and treatment.

Education

Administrative Care - Healthcare

Green River Community College
Auburn, WA
06-2002

Medical Assistant - Medical Assistant

Everest College
Seattle, WA
06-2001

Skills

  • Onboarding logistics
  • E-learning development
  • Compliance documentation
  • HR software management
  • Patient scheduling
  • Employee training
  • Team leadership
  • Administrative support
  • Quality assurance
  • Training development

Timeline

Onboarding Specialist

Bellmedex

Lead MA/Onboarding Lead

Concentra

Lead MA

White River Family Care

Administrative Care - Healthcare

Green River Community College

Medical Assistant - Medical Assistant

Everest College
Jessica Deleza