Jessica Delgado Velez
Spring Hill,FL
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need. Bilingual with fluency in Spanish and English to effectively communicate with multicultural clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bilingual Residential Case Manager
Metropolitan Ministries
03.2021 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Referred families to housing programs, legal resources and educational programs.
- Worked with senior supervisor case manager to coordinate team development activities and trainings.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with staff.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
- Created care plans that addressed clinical and financial challenges, family requirements and facilitated patient quality of life.
Social Work Intern - Intake Specialist
Metropolitan Ministries
09.2022 - 05.2023
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
Assistant Teacher
Here We Grow Learning Center
12.2020 - 03.2021
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
- Provided support to help students with special needs learn and grow.
- Documented student progress and communicated with parents to keep informed.
Criminal Justice Intern
Puertas Abiertas
08.2018 - 03.2019
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Developed online, client-facing and internal resources and collated resource content.
Education
Master Of Social Work -
Saint Leo University
Saint Leo, FL06.2024
Bachelor Of Criminal Justice - Forensic Psychology
University of Puerto Rico - Carolina
Carolina, PR06.2019
Skills
- Annual Audits
- Organizational Skills
- Verbal and Written Communication
- Client Goal Planning
- Crisis Intervention
- Social Work
- Case Notes
- Telephone Etiquette
Certification
- Certificate of Achievement - Suicide Prevention
- Certificate of Achievement - Baker Act
- Practical First Aid and CPR Training - 01/19/2021-01/19/2023
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Social Work Intern - Intake Specialist
Metropolitan Ministries
09.2022 - 05.2023
Bilingual Residential Case Manager
Metropolitan Ministries
03.2021 - Current
Assistant Teacher
Here We Grow Learning Center
12.2020 - 03.2021
Criminal Justice Intern
Puertas Abiertas
08.2018 - 03.2019
Master Of Social Work -
Saint Leo University
Bachelor Of Criminal Justice - Forensic Psychology
University of Puerto Rico - Carolina
Similar Profiles
Jonathon GoldmanJonathon Goldman
Intern at Metropolitan MinistriesIntern at Metropolitan Ministries
Karla Amaro-MolinaKarla Amaro-Molina
Volunteer at Metropolitan MinistriesVolunteer at Metropolitan Ministries
Jackson ColónJackson Colón
Volunteer at Metropolitan MinistriesVolunteer at Metropolitan Ministries
Linda RosenfieldLinda Rosenfield
Outreach Service Provider at Metropolitan MinistriesOutreach Service Provider at Metropolitan Ministries
Michele FayMichele Fay
Executive Administrative Assistant at Pasco-Hernando State CollegeExecutive Administrative Assistant at Pasco-Hernando State College