Jessica DeRoche
Gulfport,MS
Summary
Results-driven management professional with strong focus on team collaboration and achieving impactful outcomes. Skilled in strategic planning, operations oversight, and problem-solving. Highly adaptable to changing needs while maintaining high standards and reliability. Prepared to leverage experience to drive success in district management role.
Overview
22
22
years of professional experience
Work History
Assistant District Manager
Baber’s Rent to Own Furniture
Waveland
05.2019 - Current
- Train and develop all new hires
- Consulted with customers to meet their needs while providing outstanding customer service
- Directed all networking or marketing events
- Performed general office duties – filing, answering phones, handling routine correspondence
Assistant Manager
1st Lake Rental Properties
10.2016 - 04.2017
- Resolved customer complaints regarding sales and services
- Reviewed operational records and reports to project sales and determine profitability
- Consulted with department heads to plan advertising services and secure information on equipment and customer specifications
- Directed and coordinated and reviewed activities in sales, service accounting, record keeping, receiving, and shipping operations
Davis Bacon Specialist
Metro Disposal
01.2016 - 08.2016
- Reviewed certified payroll for discrepancies
- Consulted and interviewed Employees regarding rate of pay
- Performed general office duties including ordering office supplies, answering telephones, and creating spreadsheets with detailed records
- Coordinated with contractors and board of labor regarding payroll
Insurance Agent
Allen and Smith Ins
08.2010 - 11.2015
- Performed administration tasks including maintaining records and handing policy renewals
- Explained features, advantages, and disadvantages of various policies to promote sale of insurance plans
- Performed general office duties such as answering telephones and handling routine correspondence
- Prepared bank deposits after obtaining data from cashiers, verifying and balancing receipts, and compiling cash, checks and other forms of payments
Specialist
U.S. Army
07.2004 - 08.2008
- Ordered new parts to maintain inventory
- Maintained equipment service records
- Performed routine preventative maintenance to ensure machines operated smoothly, building systems operated efficiently, and the physical condition of the buildings did not deteriorate
- Maintained a clean work area
Education
Associate degree - Business Management Technology
Mississippi Gulf Coast Community College
Business Clerical Certification - undefined
Grafton Job Corps
State Notary -
State of Mississippi
Mechanical Maintenance - undefined
U.S Army
Skills
- Analytical reasoning
- Responsive to new challenges
- Resilience under pressure
- Strategic decision-making
- Versatile problem-solving
- Team skill enhancement
- Effective team leadership
- Team morale enhancement
- Project scheduling
- Verbal and written communication
- Staff training and development
- Coaching and mentoring
- Measurable goal planning
- Proficient in delegating tasks
- Inventory management
- Product and service sales
- Recruiting and interviewing
- Sales reporting
- Sales strategies
- Employee scheduling
- Sales performance improvement
- Customer relationship management (CRM)
- Budget management
- Expense management
- Market expansion strategies
Interests
I like to volunteer my time to helping disabled veterans, I am learning Brazilian Ju Jitsu, and I am interested in nutrition
Timeline
Assistant District Manager
Baber’s Rent to Own Furniture
05.2019 - Current
Assistant Manager
1st Lake Rental Properties
10.2016 - 04.2017
Davis Bacon Specialist
Metro Disposal
01.2016 - 08.2016
Insurance Agent
Allen and Smith Ins
08.2010 - 11.2015
Specialist
U.S. Army
07.2004 - 08.2008
Business Clerical Certification - undefined
Grafton Job Corps
Mechanical Maintenance - undefined
U.S Army
Associate degree - Business Management Technology
Mississippi Gulf Coast Community College
State Notary -
State of Mississippi