Jessica Diaz
Houston,TX
Overview
8
8
years of professional experience
Work History
Medical Technician II
MD Anderson
05.2023 - Current
- Collect serum, plasma, and buffy coat from blood vacutainer
- Aliquot samples into storage microtubes
- Scan aliquots and store in freezer
- Audit specimen integrity and identification classifications to maintain accurate records
- Dispose of laboratory materials and samples using well established guidelines and instructions
- Prepare lab for daily operations by stocking materials and equipment
- Alert management when materials need to be ordered
- Ensure freezers are in acceptable temperature and humidity ranges
- Use laboratory instruments such as HemoCue, centrifuges, pipettes, PPE
- Report and record results
- Clean and sterilize lab area, tools and equipment
- Handle and dispose of chemicals, reagents and biological samples in compliance with applicable regulations
- Abided CLIA regulations.
Laboratory Technician
Auspicious Laboratory
11.2021 - 04.2023
- Collected, labeled and stored lab samples according to laboratory specifications
- Ran DOA, ETG, Barb toxicology exam for urine and oral samples
- Conduct Flu and COVID Antigen testing
- Conduct 1 Hr PCR COVID testing
- Conduct Respiratory Pathogen Panel Testing (RPP)
- Conducted quality control checks, calibration and technical troubleshooting of AU 400 Uranalysis Chemistry Analyzer machine
- Troubleshot Mass Spectrometry (LS-MS) machine
- Prepared test samples and obtained and recorded test data in accordance with standards
- Limited discrepancies by accurately handling, storing, transporting and submitting urinalysis samples
- Abided CLIA regulations
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID
- Mix buffer solutions and make standard plates
- Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines
- Accessioned patient information, input and released results through LIS
- Billed insurances through Cure MD
- Sterile practice used daily.
Aquatic Center Supervisor
City of Houston
05.2015 - 10.2021
- Provided a clean and safe environment for patrons
- Made weekly schedules and weekly duty sheets
- Manually added chlorine and acid to the pool to maintain pool chemicals up to city standards
- Organize weekly paperwork
- Complied with company policies, objectives and communication goals
- Identified and corrected performance and personnel issues to reduce negative impact to the workplace
- Handled inventory management for aquatic center operations and equipment maintenance
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Pharmacy Technician Trainee
CVS Pharmacy
- Preformed and processed over 50 COVID-19 tests daily, while simultaneously taking drive through pick-ups
- Maintained clean and organized pharmacy shelving and work areas
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Efficiently processed cash register transactions for new and refilled prescription orders
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Adhered to regulatory guidelines for workplace safety and customer confidentiality
- Interpreted and processed medication orders under supervision of pharmacist
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Maintained accurate inventory of medications
- Assisted head pharmacist with filling over 300 prescriptions per day
- Assisted patients in finding over-the-counter solutions to aid minor health issues
- Helped pharmacy staff prepare medications and fill orders
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
- Reduced errors by double counting controlled medications.
Clerical Aide
Alief Independent School District
11.2018 - 01.2020
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Maintained office safety by screening visitors, updating logs and issuing temporary passes
- Sorted and distributed business correspondence to correct department or staff member
- Greeted visitors or callers daily to handle questions or direct to appropriate staff
- Managed office paperwork, including scanning documents
- Answered approximately 50 phone calls daily and pleasantly welcomed visitors to office
- Interpreted during parent-teacher meetings
- Maintained the work room organized and clean
- Printed classroom work, homework, tests and school-wide flyers in a timely manner
- Covered classrooms when teachers where absent
- Assisted the registrar and attendance clerk by inputting tardies and notes in students profiles.
Interpreter
CyraCom Language Solutions, Bookmarker
01.2018 - 10.2018
- Delivered real-time, accurate oral translations and interpretations for clients
- Interpreted conference calls and other workplace communications in real-time
- Sat in on meetings to provide members with oral translations of conversations and information
- Provided appropriate contextual information to increase clients understanding of translations
- Cross-referenced dictionaries and thesauruses for slang and nuanced terminology
- Assisted law enforcement investigators with non-english interviews
- Safeguarded translated data by following ethical codes and company best practices
- Verified accuracy by double-checking translations of technical terms and terminology
- Constantly studied terminology
- Interpreted bank, legal, 9-1-1, medical and hospitality calls
- Medical Record
Veterans Evaluation Services
05.2017 - 10.2017
- Pulled patient records and transferred information to Veterans Affair
- Met daily quota of 10,000 pages of patient records
- Scanned incoming documentation
- Maintained complete confidentiality in accordance with VES and legal requirements
- Used Adobe Software
- Efficiently scanned 10,000 pages for Veterans' medical complaints.
Barista, Starbucks Coffee
11.2015 - 05.2017
- Operated cash register, collected payments and provided accurate change
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas, as well as food
- Maintained calm demeanor during high-volume periods
- Memorized official and off-menu coffee and tea preparations
- Described menu items to customers and suggested products based on preferences
- Educated customers on beverage menu items and provided samples of daily brews
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Created complex, hand-crafted beverages based upon customer preferences
- Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational
- Designed store boards
- Provided a clean environments to customers
- Trained new incoming baristas.
Education
Bachelor of Science - Biological & Physical Sciences, Microbiology Minor
University of Houston - Downtown
Houston, TX12.2021
Skills
- COVID 19 Testing
- Goal oriented
- Data entry
- Abide by CLIA regulations
- Scheduling availabilities
- Team management
- Training and development
- Quality control
- Reagent mixing
- HIPPA compliance
- Problem solving
- Specimen Processing
Timeline
Medical Technician II
MD Anderson
05.2023 - Current
Laboratory Technician
Auspicious Laboratory
11.2021 - 04.2023
Clerical Aide
Alief Independent School District
11.2018 - 01.2020
Interpreter
CyraCom Language Solutions, Bookmarker
01.2018 - 10.2018
Veterans Evaluation Services
05.2017 - 10.2017
Barista, Starbucks Coffee
11.2015 - 05.2017
Aquatic Center Supervisor
City of Houston
05.2015 - 10.2021
Pharmacy Technician Trainee
CVS Pharmacy
Bachelor of Science - Biological & Physical Sciences, Microbiology Minor
University of Houston - Downtown