Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Jessica Diaz

American Fork

Summary

Dedicated Medical Assistant with extensive experience, excelling in patient care and phlebotomy. Proficient in venipuncture and electronic health records, ensuring patient satisfaction and safety. Committed to maintaining high standards in healthcare environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Assistant/Phlebotomist

Dr. Jed Bindrup MD
Draper
04.2024 - Current
  • Assisted physicians and nurses in patient examinations, procedures, and treatments
  • Educated patients on medication instructions, post-treatment care, and preventive measures
  • Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
  • Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
  • Accurately transcribed medical records, including patient histories, physical examinations, diagnostic tests, and treatment plans
  • Removal of sutures, stales, and JP drains.
  • Perform blood draws and collect urine samples.

Phlebotomist II

Intermountain Healthcare
Murray
09.2021 - 09.2024
  • Conducted venipuncture to collect blood samples from ICU and nursery patients.

Med Tech/Caregiver

Harmony Hills Assisted Living
Lehi
09.2019 - 12.2019
  • Responded promptly to call lights to assist residents with daily activities. Administered daily medications according to established protocols. Contributed to resident care during part-time NOC shifts by addressing immediate needs.

CNA - Certified Nursing Assistant

Ashford Assisted Living & Memory Care
Springville
09.2019 - 12.2019
  • Monitored residents every two hours to ensure safety and comfort.
  • Provided assistance with toileting needs and repositioned incontinent residents.
  • Responded promptly to call lights, addressing resident requests efficiently.
  • Checked vital signs regularly to maintain health standards.
  • Documented all care activities accurately for compliance and record-keeping.

Medical Assistant

Eastside Women's Health Care
El Paso
08.2009 - 11.2009
  • Responsible for checking in patients, recording vital signs, and sterilization of medical instruments.
  • Assisted doctor during procedures, such as Pap smears, cryotherapy, biopsies of the cervix, and IUD insertion and removals.
  • Drawing blood, urine analysis, and injections.
  • Scheduling appointments, calling in prescriptions, and filing patient records.

Education

Certificate - Medical terminology

Salt Lake Community College
Salt Lake City, UT
09.2021

GED - Utah High School Completion Diploma

09.2021

Certification - IV

Oquirrh Mountain Phlebotomy school LLC
Orem, UT
06.2021

Certification - Phlebotomy

Oquirrh Mountain phlebotomy school LLC
Orem, UT
06.2021

Certification - Nurse Aide

Bell Institute of Occupational Studies
El Paso, TX
12.2014

Diploma - Medical Assistant

Kaplan College
El Paso, TX
12.2009

Skills

  • Bilingual communication
  • Medical terminology and records
  • Patient care and support
  • Venipuncture and phlebotomy
  • Laboratory experience
  • Computer literacy
  • Specimen labeling
  • Suture and staple removal

Certification

  • Certified Phlebotomist, 06/01/21
  • IV Certification, 06/01/21
  • BLS Certification, BLS for Healthcare Providers, 08/01/21 to 08/01/23
  • Basic Life Support (CPR and AED), American Heart Association, 08/01/21 to 08/01/23

Languages

  • English, Expert
  • Spanish, Fluent

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Medical Assistant/Phlebotomist

Dr. Jed Bindrup MD
04.2024 - Current

Phlebotomist II

Intermountain Healthcare
09.2021 - 09.2024

Med Tech/Caregiver

Harmony Hills Assisted Living
09.2019 - 12.2019

CNA - Certified Nursing Assistant

Ashford Assisted Living & Memory Care
09.2019 - 12.2019

Medical Assistant

Eastside Women's Health Care
08.2009 - 11.2009

Certificate - Medical terminology

Salt Lake Community College

GED - Utah High School Completion Diploma

Certification - IV

Oquirrh Mountain Phlebotomy school LLC

Certification - Phlebotomy

Oquirrh Mountain phlebotomy school LLC

Certification - Nurse Aide

Bell Institute of Occupational Studies

Diploma - Medical Assistant

Kaplan College

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