Jessica Dickerson
Belton
Summary
Diligent Visual Merchandising Manager committed to learning new market developments and staying ahead of business competitors. Strong collaborator develops strategies with operations and marketing teams to create optimal inventory and merchandising strategies. Creative thinker develops aesthetic designs for marketing materials and merchandising signage.
Overview
13
13
years of professional experience
2006
2006
years of post-secondary education
Work History
Visual Merchandising Manager
Dillard's
Temple
03.2019 - 04.2025
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Managed the design of window displays and in-store fixtures to ensure consistency with corporate standards.
- Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Assisted in the development of product placement plans for all departments within the store.
- Ensured compliance with safety regulations when setting up merchandise displays.
- Changed and adjusted displays for new product launches, seasonal changes and different themes.
- Provided guidance on best practices for visual merchandising techniques such as color blocking, layering, and asymmetry.
- Developed and implemented visual merchandising strategies to optimize customer experience and improve sales.
- Documented daily activities including progress updates on projects being worked on by team members.
- Collaborated with cross-functional teams such as Marketing and Merchandising to develop innovative ideas for displays that would attract customers' attention.
- Organized promotional events to increase traffic flow in store, resulting in a 10% lift in sales.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Cleaned and organized display cases, shelves and aisles.
- Restocked shelves with current merchandise in attractive displays to promote sales.
Shift Leader
Sodexo Food Service
Temple
02.2016 - 03.2019
- Supervised daily operations and managed team schedules for efficient workflow.
- Trained new staff on safety protocols and operational procedures.
- Coordinated inventory management and ensured stock levels met demand.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
Key Holder Supervisor
payless
Temple
08.2012 - 12.2016
- Supervised daily store operations and maintained visual merchandising standards.
- Managed cash handling processes and ensured accurate register operations.
- Trained new staff on customer service practices and store policies.
- Conducted inventory audits and restocked merchandise as needed.
- Assisted customers with product inquiries and resolved complaints effectively.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Enforced company policies and safety procedures among team members.
- Monitored sales performance and provided feedback to improve sales strategies.
- Performed daily cash management duties including deposits, audits.
- Recruited, interviewed and trained new key holders.
- Supported the Store Manager in daily operations activities as needed.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
Education
Waskow
Belton, TXSkills
- Visual merchandising
- Display design
- Product placement
- Team training
- Safety compliance
- Sales strategies
- Inventory management
- Creative thinking
- Time management
- Merchandise presentation
- Display update coordination
- Fashion trend analysis
- Seasonal displays
- Creative vision
- Retail operations
- Visual storytelling
- Space planning
- Mannequin styling
- Customer experience
- Staff training
- Customer service
- Remote video conferencing
- Product knowledge
Timeline
Visual Merchandising Manager
Dillard's
03.2019 - 04.2025
Shift Leader
Sodexo Food Service
02.2016 - 03.2019
Key Holder Supervisor
payless
08.2012 - 12.2016
Waskow