JESSICA DILLINER
Evanston,IL
Summary
Dedicated service industry worker with successful experience in fast-paced settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Server
Genki Sushi
12.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Assistant/Administrative Assistant
VALYOU FURNITURE
05.2022 - 11.2023
- Managed and maintained schedules
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Prepared invoices for sales, arranged deliveries, facilitated special requests and arranged financing options for clients
- Provided training for new team members
- Kept updated clientele book with customer contact information for future inquiries
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Beauty Consultant
MACYS
11.2021 - 04.2022
- Provided accurate information to help customer navigate store and acquire items for purchase
- Able to work diligently in fast paced environment while assisting multiple clients
- Handled cash and credit transactions, issued change and returns
- Maintained up to date knowledge of store policies regarding store payment, returns, and exchanges.
Sales Associate
RAINBOWS SHOPS
04.2019 - 02.2021
- Assisted with store recovery to maintain clean and organized sales floor throughout shift
- Resolved customer issues quickly to recapture customers loyalty and maintain sales
- Provided accurate information to help customers quickly navigate store and acquire items for purchase
- Unboxed and restocked merchandise into attractive displays.
Education
High School Diploma -
HIGH SCHOOL DIPLOMA
06.2018
Skills
- Customer service
- Computer Literacy
- Customer and Client Relations
- Data Entry
- Adaptability
- Multitasking skills
- Teamwork
Timeline
Server
Genki Sushi
12.2023 - 07.2024
Sales Assistant/Administrative Assistant
VALYOU FURNITURE
05.2022 - 11.2023
Beauty Consultant
MACYS
11.2021 - 04.2022
Sales Associate
RAINBOWS SHOPS
04.2019 - 02.2021
High School Diploma -
HIGH SCHOOL DIPLOMA