Jessica Dodge
Northvale,NJ
Summary
Detail-oriented Certified Nursing Assistant with successful healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Communicates with medical professionals, patients and family to provide continuous top-quality care and education. With an extensive background of diligent office management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Nursing Aide/Restorative Aide
Atlas Healthcare & Rehabilitation
08.2017 - 07.2023
- Improved patient satisfaction by providing compassionate and attentive care to residents in a long-term care facility.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, grooming, and feeding.
- Perform wellness checks on all 120 patients
- Fill in for receptionist position & assistant duties to all departments, when needed
- Coordinate with staff & residents' family to create optimal & personalized care plan.
- Maintained detailed documentation of patient progress, ensuring accurate records for treatment planning and evaluation.
- Educated patients on proper body mechanics and self-care techniques, reducing the risk of injury or rehospitalization.
Office Assistant
KB Management Solution, LLC & KB Cleaning Inc.
07.2017 - 07.2018
- Assisting in the completion of build-outs, from obtaining permits to scheduling inspections
- Analyzing floor plans for accuracy, assisting in inventory control, while tending to usual office duties in between
- Created & executed email database for advertising to new clients
- Assisted in payroll, A/P & A/R duties
- Composed letters in regard to inspectors and vendors, data entry, paper & e-filing.
Licensed Real Estate Agent/On-Site Leasing Agent
Realtyline, Inc.
03.2007 - 12.2017
- Comfortably working with all parties to best serve each client
- Maintained confidential files, without incident
- Accurate & exceptional record keeping
- Prepared detailed sale and rental applications, always approved by co-op board.
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
Office Manager/Sales Coordinator
Perspective Real Estate Media Group
10.2014 - 09.2015
- Handling all invoicing and accounts receivable, including collections
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed mass email marketing to over 13,000 recipients
- Coordinated travel plans & press passes for editor for major events
- Created first inventory record for company, going back ten years
Office Manager
Realtyline, Inc.
05.2006 - 10.2014
- Balanced budget every year
- Handled cash and non-cash transactions
- Computed & distributed all payments in a timely manner
- Prepared quarterly and yearly earnings reports to precision
- Delegated and oversaw projects, including training.
- Served as company spokesperson to people from diverse backgrounds.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between state departments and agents, ensuring 100+ agents were up to date on changes put forth by the state.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
Communications
Rutgers, The State University of New Jersey
New Brunswick, NJNursing Assistance
Bergen Community College
Paramus, NJSkills
- Proficient in QuickBooks
- Microsoft Excel & Word
- Medical Records Management
- Patient Assessments
- Problem-solving abilities
- Medical terminology
- Cross-functional collaboration
- Attention to detail
Accomplishments
Awarded "Employee of the Month"
Recognized as "most requested" aide to residents
other education
- Rutgers University, New Brunswick, NJ - Major in Communications
- Kovats, Maywood, NJ - Real Estate Salesperson
- Bergen Community College - Certified Nursing Aide/Patient Care Technician
Certification
Certified Nursing Aide
NHA Certified Patient Care Technician
Timeline
Certified Nursing Aide/Restorative Aide
Atlas Healthcare & Rehabilitation
08.2017 - 07.2023
Office Assistant
KB Management Solution, LLC & KB Cleaning Inc.
07.2017 - 07.2018
Office Manager/Sales Coordinator
Perspective Real Estate Media Group
10.2014 - 09.2015
Licensed Real Estate Agent/On-Site Leasing Agent
Realtyline, Inc.
03.2007 - 12.2017
Office Manager
Realtyline, Inc.
05.2006 - 10.2014
Communications
Rutgers, The State University of New Jersey
Nursing Assistance
Bergen Community College
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