Jessica Doherty
Windsor
Summary
Dynamic technician with a proven track record at Eye Center of Northern Colorado, excelling in patient education and equipment operation. Recognized for exceptional customer service and attention to detail, I effectively managed inventory and trained new staff, enhancing operational efficiency and patient satisfaction. Committed to delivering quality care in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Technician
Eye Center of Northern Colorado
Fort Collins
11.2024 - Current
- Conducted routine equipment maintenance to ensure optimal performance and patient safety.
- Assisted in preparing examination rooms, ensuring cleanliness and readiness for patient visits.
- Collaborated with medical staff to streamline patient flow and enhance service efficiency.
- Managed inventory levels of medical supplies, facilitating timely replenishment and minimizing shortages.
- Supported diagnostic procedures by operating specialized ophthalmic equipment accurately and efficiently.
- Educated patients on pre- and post-operative care instructions to improve compliance and outcomes.
- Trained new technicians on standard protocols and operational procedures for consistent service delivery.
- Trusted to perform subconjunctival lidocaine injections on patients and responsible for proper sanitation and hygiene after procedure.
Bartender
Verboten Brewing & Barrel Project
Loveland
04.2022 - Current
- Crafted a diverse range of cocktails and beverages to meet customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Provided exceptional customer service, fostering positive guest experiences and repeat visits.
- Assisted in inventory management by tracking stock levels and ordering supplies as needed.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Fossil Ridge High School
Fort Collins, CO05.2015
Skills
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Positive attitude
Timeline
Technician
Eye Center of Northern Colorado
11.2024 - Current
Bartender
Verboten Brewing & Barrel Project
04.2022 - Current
High School Diploma -
Fossil Ridge High School