Jessica Dominguez
Fresenius Medical Care Dialysis
El Paso,TX
1
Language
1
Certification
19
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Social work professional with proven history of leading teams and enhancing client services. Recognized for driving impactful programs that address community needs and improve service delivery. Valued for collaboration, adaptability, and commitment to achieving results, while consistently applying critical problem-solving and conflict resolution skills.
Work History
Strategic Social Work Manager
18 Years 9 Months- Led multidisciplinary teams to develop and implement patient-centered care strategies.
- Oversaw compliance with regulatory standards and best practices in social work services.
- Mentored junior social workers, enhancing their clinical skills and professional development.
- Developed training programs to improve staff knowledge on psychosocial interventions.
- Coordinated with healthcare professionals to create integrated treatment plans for patients.
- Implemented data-driven initiatives to enhance service delivery and patient satisfaction.
- Served as an accessible and knowledgeable resource for staff members, addressing questions and concerns related to client care or organizational policies.
- Mentored junior social workers, providing guidance on best practices and professional development opportunities.
- Conducted performance evaluations for social work staff members, identifying areas of strength as well as opportunities for growth and improvement.
- Coordinated crisis response efforts during emergency situations, ensuring timely support for individuals affected by natural disasters or other traumatic events.
- Improved staff retention rates by fostering a supportive work environment that encouraged collaboration and ongoing learning opportunities.
Social Worker
3 Years 7 Months- Developed individualized care plans for patients to address physical, emotional, and social needs.
- Coordinated with healthcare teams to ensure holistic patient support and continuity of care.
- Conducted assessments to evaluate patient needs, effectively linking them to community resources.
- Advocated for patients' rights and access to necessary medical services within the dialysis framework.
- Analyzed patient feedback to drive strategic initiatives aimed at improving service delivery outcomes.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Participated in interdisciplinary team meetings to coordinate care for clients.
Lead Social Worker
9 Years 5 Months- Led multidisciplinary teams to develop and implement individualized patient care plans.
- Coordinated comprehensive assessments to evaluate patients' social, emotional, and economic needs.
- Mentored junior social workers, enhancing their skills in crisis intervention and resource allocation.
- Developed training programs on effective communication strategies for healthcare staff and caregivers.
- Streamlined case management processes, improving service delivery efficiency across multiple departments.
- Developed and implemented training programs for new employees, creating a standardized onboarding process that improved employee retention rates.
- Enhanced team productivity through regular supervision, training, and support for fellow social workers.
- Provided expert guidance on complex cases, mentoring junior social workers in best practices, ethical decision-making, and case management techniques.
- Participated in professional development and training opportunities to enhance clinical skills.
Education
Master of Science - Social Work
Bachelor's Degree - Social Work
Skills
Crisis intervention
Problem-solving abilities
Family advocacy
Cultural sensitivity
Teamwork and collaboration
Conflict resolution
Time management
Multitasking
Certification
- Licensed LMSW - Expires 06/30/2027
Other Documents
I am a clinical applicant, and my resume/CV will be provided under Other Documents.
Languages
Spanish
Professional Working
Timeline
Lead Social Worker
Fresenius Medical Care Dialysis
05.2011 - 10.2020Read More
Social Worker
Fresenius Medical Care Dialysis
10.2007 - 05.2011Read More
Strategic Social Work Manager
Fresenius Medical Care Dialysis
05.2007 - 02.2026Read More
The University of Texas At Arlington
Master of Science from Social Work
Read More
The University of Texas At El Paso
Bachelor's Degree from Social Work
Read More