Jessica Downing

Executed monitoring, maintenance, and troubleshooting of Millipore water systems.

Delivered customer projects ahead of schedule by optimizing manufacturing processes and enhancing team collaboration.

Reviewed and revised existing standard operating procedures to ensure clarity and compliance.

Instructed new technicians on best practices in standard operating procedures and laboratory operations to enhance operational efficiency.

Established streamlined scheduling systems to facilitate timely project line execution.

Diagnosed issues and performed maintenance on filling machines to enhance operational efficiency.

Conducted regular inventory assessments to facilitate proactive lot initiation and mitigate backorder risks.

Managed diverse project lines, coordinating resources and timelines to achieve project objectives.

Temp to hire position at ZeptoMetrix as a Lab Technician.

• Assisted customers in fitting room by providing personalized service and maintaining a welcoming environment.
• Assisted customers by responding to questions and ensuring a positive experience.
• Oversaw clothing organization and maintained store presentation standards.
• Provided guidance and direction to team members when leadership was required.
• Assisted customers with fitting room inquiries, ensuring a positive shopping experience.