Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA DUARTE

Phoenix,AZ

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

13
13
years of professional experience

Work History

Medical Receptionist

Midtown OBGYN
PHOENIX, AZ
09.2022 - Current
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Processed patient payments and scanned identification and insurance cards.

Outpatient Clinic Receptionist

Cáncer Treatment Centers Of America
Goodyear, AZ
08.2018 - 03.2022
  • Assist patients and caregivers, delivering great customer service
  • As a team lead I ensure that all products met health requirements and is in line with the demanding standards of our leadership.
  • Processed payments received from patients and insurance companies accurately and promptly.
  • Assisted with scheduling follow-up appointments for discharged patients.
  • Provided customer service by responding to inquiries regarding services offered at the clinic.
  • Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
  • Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.

Cashier

Cancer Treatment Centers Of America
04.2011 - 09.2018
  • Provided excellent customer service while running the POS system
  • In charge of monitoring temperature on food and maintain a clean working environment
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Education

Associates, High School -

Estrella Mountain Community College
05.2020

Skills

  • Referral Verification
  • Medical Charting
  • Billing support
  • Medical Billing
  • Payment Collection
  • Insurance Verification

Timeline

Medical Receptionist

Midtown OBGYN
09.2022 - Current

Outpatient Clinic Receptionist

Cáncer Treatment Centers Of America
08.2018 - 03.2022

Cashier

Cancer Treatment Centers Of America
04.2011 - 09.2018

Associates, High School -

Estrella Mountain Community College

Similar Profiles

CREATE PROFILE
JESSICA DUARTE