Jessica Dubois
Miami,FL
Summary
Dynamic professional with a proven track record excelling in patient coordination and maintaining confidentiality. Leveraged strong communication skills to enhance team efficiency and client satisfaction. Recognized for implementing effective strategies that improved operational workflows and fostered trust with patients and caregivers
Sweet, Charismatic, Enthusiastic
Great Communication Skills
A Happy Mind delivers a Happy Child & Happy Families :)
Overview
10
10
years of professional experience
1
1
Certification
Work History
Collaborator
ACE Behavioral
Miami, FL
01.2024 - 10.2024
- Built trust and credibility and became true collaborator in educational success.
- Contributed to team projects as an effective collaborator by sharing ideas and providing constructive feedback on proposed designs or process improvements.
- Meeting patients and caregivers becoming aware of their needs and concerns
Surgical Coordinator
Avana Plastic Surgery
Miami, FL
07.2023 - 12.2023
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Sales Manager
Diami Distributors Inc
Miami, FL
01.2018 - 03.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Pediatrics Dental Assistant
Miro Dental
Miami, FL
01.2015 - 05.2017
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Rbt - Behavioral Therapy
Medical Board
Miami, FL10.2024
Bachelor Of Dental Science - Dental Hygiene
FIU
Miami, FL11.2017
Skills
- Strong communication skills
- Insurance verification
- Professionalism and confidentiality
- Patient coordination
Certification
Certified RBT
All Inservices Ready
Medical Provider 125820700
NPI 1477359313
Company Liability Insurance Ready
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Collaborator
ACE Behavioral
01.2024 - 10.2024
Surgical Coordinator
Avana Plastic Surgery
07.2023 - 12.2023
Sales Manager
Diami Distributors Inc
01.2018 - 03.2020
Pediatrics Dental Assistant
Miro Dental
01.2015 - 05.2017
Rbt - Behavioral Therapy
Medical Board
Bachelor Of Dental Science - Dental Hygiene
FIU