Jessica Duncan
Summary
Motivated recent college graduate with experience in fast-paced and challenging environment focused on customer satisfaction with a positive attitude. I am seeking an entry level full-time position that offers professional challenges utilizing my customer service and interpersonal skills. Eager to learn and willing to help team to achieve company goals
Overview
8
8
years of professional experience
Work History
Team Member
Culver's
Shorewood, WI
10.2022 - Current
- Provide friendly and accurate service to up to 400 guests per shift in a fast-paced environment while adhering to company policies and procedures
- Primary responsibilities include greeting guests, taking drive thru orders while simultaneously preparing drink orders, taking orders at the front dining area register, scooping custard, delivering orders in main dining area or drive thru area and hospitality checks
- Assist guests with any concerns
- Maintain a clean workstation
- Train new team members on various positions
Custodial Assistant
Lawrence University
Appleton, WI
11.2020 - 05.2021
- Essential worker responsible for maintaining sanitary dorm hall and open areas during height of COVID pandemic.
- Thoroughly sanitized and cleaned kitchenettes, laundry room and stairwells
- Vacuum all common areas
Dining Room Attendant
Lawrence University
Appleton, WI
09.2019 - 06.2020
- Maintained a sanitary and organized dining area
- Cleared dishes, scrubbed tables and chairs and disposed scraps or debris during dining hours
- Performed final wipe downs, return perishables to kitchen, adjust tables and chairs, mop and sweep for closing
Volunteer
Ozaukee Family Services
Grafton, WI
01.2016 - 06.2018
- Volunteered as needed data entry, general office duties and childcare assistance during adult workshops
Education
Bachelor of Arts - Psychology
Lawrence University
Appleton, WI06.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork
- Interpersonal skills
- Organizational skills
- Analytical Thinking
- Adaptability and flexibility
- Multitasking
- Time Management
Timeline
Team Member
Culver's
10.2022 - Current
Custodial Assistant
Lawrence University
11.2020 - 05.2021
Dining Room Attendant
Lawrence University
09.2019 - 06.2020
Volunteer
Ozaukee Family Services
01.2016 - 06.2018
Bachelor of Arts - Psychology
Lawrence University