Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jessica Dunn

Morton,IL

Summary

Dynamic and results-oriented professional with a strong background in customer service and sales. Proven ability to enhance team efficiency and client satisfaction through effective collaboration and innovative problem-solving. Skilled in food handling and retail operations, with a driven work ethic that consistently achieves operational excellence and ensures lasting customer satisfaction.

Overview

14
14
years of professional experience

Work History

Cook/Kitchen Hand

Arts Tamales
08.2025 - Current
  • Assisted in meal preparation, following safety and hygiene standards.
  • Operated kitchen equipment, ensuring proper use and maintenance.
  • Learned recipes and cooking techniques to support team efficiency.
  • Collaborated with staff to streamline food prep processes.

Personal Care Assistant

Department of Rehabilitation Services
02.2021 - 11.2022
  • Assisted clients with daily living activities, ensuring comfort and personal hygiene.
  • Monitored client health and reported any changes to healthcare professionals.
  • Provided companionship and emotional support to enhance quality of life.
  • Assisted with meal preparation, promoting nutrition and dietary needs.

Store Manager

Justice, Inc.
09.2014 - 06.2018
  • Managed daily operations, ensuring smooth store functionality and customer satisfaction.
  • Trained and supervised team members to enhance performance and service delivery.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Developed staff schedules to maintain adequate coverage during peak hours.

Sales Specialist

Victoria's Secret & PINK
11.2011 - 09.2014
  • Developed and implemented targeted sales strategies to enhance customer engagement and satisfaction.
  • Trained and mentored junior sales team members, fostering professional growth and performance improvement.
  • Conducted in-depth product demonstrations, effectively showcasing features and benefits to potential clients.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.

Education

High School Diploma -

Streator Township Highschool
Streator, IL
05-2002

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Sales expertise
  • Retail operations
  • Driven work ethic

Accomplishments

  • Recent graduate of long term Renewal program with Pathway Ministries
  • Have obtained Work Life graduate certificate "25"
  • Parenting class certification "25"

Timeline

Cook/Kitchen Hand

Arts Tamales
08.2025 - Current

Personal Care Assistant

Department of Rehabilitation Services
02.2021 - 11.2022

Store Manager

Justice, Inc.
09.2014 - 06.2018

Sales Specialist

Victoria's Secret & PINK
11.2011 - 09.2014

High School Diploma -

Streator Township Highschool

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