Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jessica Dusch

Du Quoin,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quick to take on new skills. Hardworking with a strong ability in learning team mates needs, and adjusting accordingly to get tasks done. Offering compassion and drive in every job.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clinic Manager

True Test HRT
Marion, IL
07.2021 - 12.2022
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Insurance Verification Specialist

SI Neurology
Carbondale , IL
11.2019 - 07.2020
  • Maintained accurate documentation on all pre-authorization requests, denials and appeals.
  • Updated patient and insurance data and input changes into company computer system.
  • Completed relevant insurance and other claim forms.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Performed daily audits of submitted claims to ensure compliance with industry standards and regulations.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
  • Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Emergency Medical Technician

SIH, Memorial Hospital of Carbondale
Carbondale, IL
01.2018 - 02.2020
  • Performed CPR and used defibrillator on cardiac patients.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Participated in continuing education programs to maintain professional competency.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Maintained appropriate inventory levels and replenished treatment areas.
  • Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Triaged patients to award priority to patients with more severe complications.
  • Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
  • Supported nursing staff in day-to-day operations.

Medical Assistant

SIH Medical Group
Carbondale , IL
02.2017 - 04.2019
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Telemetry Monitor Technician

SIH, Memorial Hospital of Carbondale
Carbondale , IL
08.2014 - 07.2018
  • Managed multiple patients simultaneously with different levels of acuity and severity.
  • Provided technical support for telemetry systems and ensured proper functioning of all equipment.
  • Ensured that all necessary documentation was completed accurately and timely according to departmental policies.
  • Monitored patients' blood pressure and heart rates before, during and after procedures.
  • Analyzed cardiac rhythms and reported results to nursing staff or physicians.
  • Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
  • Utilized computer applications such as electronic health records systems for documenting patient information.
  • Initiated life-saving interventions when indicated by clinical indicators or physician orders.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Operated and maintained telemetry equipment with focus on safety and proper functionality.
  • Reviewed ECG tracing strips for accuracy before submitting them for physician review.

Education

High School Diploma -

Du Quoin High School
Du Quoin, IL
05-2012

Some College (No Degree) - Nursing

John A Logan College
Carterville, IL

Skills

  • Insurance Coverage Verification
  • Customer Service
  • Coverage and Authorizations
  • Documentation and Correspondence
  • Communication and Interpersonal Skills
  • Electronic Medical Records
  • Understanding of Medical Terms
  • Database Management
  • Attention to Detail
  • Patient Rapport

Certification

  • Illinois CNA 2013

References

References available upon request.

Timeline

Clinic Manager

True Test HRT
07.2021 - 12.2022

Insurance Verification Specialist

SI Neurology
11.2019 - 07.2020

Emergency Medical Technician

SIH, Memorial Hospital of Carbondale
01.2018 - 02.2020

Medical Assistant

SIH Medical Group
02.2017 - 04.2019

Telemetry Monitor Technician

SIH, Memorial Hospital of Carbondale
08.2014 - 07.2018

High School Diploma -

Du Quoin High School

Some College (No Degree) - Nursing

John A Logan College

Similar Profiles

CREATE PROFILE
Jessica Dusch