Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Dyer

Del Mar,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level claim adjuster position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Billing Specialist

Loftis Billing Solutions
07.2022 - Current
  • Accurately completed request for authorization forms and communicated with workers compensation adjusters to authorize provider services
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Located errors and promptly refiled rejected claims
  • Identified and resolved patient billing and payment issues.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Posted and adjusted payments from insurance companies.

Server Manager

Zels Del Mar
05.2015 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Liaised between servers and upper management to address issues and manage challenges.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.

Lead Medical Office Assistant

AVANTA Medical Group
08.2021 - 07.2022
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Processed medical insurance claims and payments.

Education

Bachelor of Arts - Sociology

Indiana University
Bloomington
06.2019

Skills

  • Information Updates
  • Regulatory Compliance
  • Database Systems
  • 10-Key Data Entry
  • Insurance Authorizations
  • Healthcare Terminology
  • CMS-1500 Billing Forms
  • Claims Review
  • Medical Billing Technology
  • Billing Codes

Certification

  • Certified Professional Coder, AAPC - 2022
  • Certified Phlebotomy Technician , NCCT - 2021

Timeline

Medical Billing Specialist

Loftis Billing Solutions
07.2022 - Current

Lead Medical Office Assistant

AVANTA Medical Group
08.2021 - 07.2022

Server Manager

Zels Del Mar
05.2015 - Current

Bachelor of Arts - Sociology

Indiana University

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Jessica Dyer