Efficient billing professional with over fourteen years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
15
15
years of professional experience
Work History
Medical Billing Specialist
Hematology-Oncology Consultants
Hemet, CA
06.2009 - 03.2024
Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Posted and adjusted payments from insurance companies.
Located errors and promptly refiled rejected claims.
Precisely evaluated and verified benefits and eligibility.
Evaluated patients' financial status and established appropriate payment plans.
Communicated with patients for unpaid claims for HMO, PPO, Medi-Cal, and private accounts and delivered friendly follow-up calls for proper payments to contracts.
Identified and resolved patient billing and payment issues.
Trained new employees on multiple medical billing programs and data entry software.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Precisely completed appropriate claims paperwork, documentation and system entry.
Communicated effectively and extensively with other departments to resolve claims issues.
Collected payments and applied to patient accounts.
Reviewed patient records, identified medical codes and created invoices for billing purposes.
Reviewed patient diagnosis codes to verify accuracy and completeness.
Liaised between patients, insurance companies and billing office.