Ashley Rhoden
Danielsville,Georgia
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Medical Billing Specialist
Athens Orthopedic Clinic
01.2022 - Current
- Liaised between patients, insurance companies, and billing office.
- Assisted patients with understanding their medical bills.
- Posted and adjusted payments from insurance companies and patients/
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Precisely completed appropriate claims paperwork, documentation and system entry.
Front Desk Specialist/Care Coordinator
Athens Orthopedic Clinic
06.2019 - 12.2021
- Greet patients and direct patients to appropriate locations in the office.
- Managed multi-line phone system
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient's initial and follow up appointments.
- Checked patient insurance, demographic, and health history to keep information current.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Receptionist
Seaside Ophthalmology
07.2017 - 05.2019
- Greet patients and direct patients to appropriate locations in the office.
- Managed multi-line phone system
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments.
- Opened and closed the office for business.
Education
High School Diploma -
Brantley County High School
Nahunta, GA05.2013
Skills
- Customer Service
- Verbal and written communication
- Organization
- Keyboarding skills
- Multi-Line Phone Systems
- Fast Learner
- Critical Thinking
- Microsoft Office
- Multitasking and Time Management
- Data Entry
- Clear Communication
- Clerical Support
Timeline
Medical Billing Specialist
Athens Orthopedic Clinic
01.2022 - Current
Front Desk Specialist/Care Coordinator
Athens Orthopedic Clinic
06.2019 - 12.2021
Receptionist
Seaside Ophthalmology
07.2017 - 05.2019
High School Diploma -
Brantley County High School
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