Jessica Edmond
Columbia
Summary
Professional in regulatory and compliance fields, well-versed in managing and resolving disciplinary hearings. Known for delivering fair and impartial decisions based on thorough evidence evaluation. Highly collaborative, dependable, and adaptable, bringing strong conflict resolution and analytical skills to role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Disciplinary Hearing Officer
SC Corrections
12.2021 - Current
- Conducted impartial investigations and hearings for disciplinary cases to ensure fair outcomes.
- Reviewed evidence and documentation to assess compliance with organizational policies and regulations.
- Facilitated training sessions for staff on compliance standards and disciplinary processes.
- Performance Optimization: Achieved a 93% reduction in inmate grievances by spearheading a comprehensive staff training program and implementing a "Pass/Fail" audit tool that improved processing accuracy by 87%.
Mortgage Loan Originator
NEXA Lending
06.2021 - Current
- High-performing Loan Originator with a proven track record of evaluating creditworthiness and analyzing complex financial documentation for FHA, VA, USDA, and Conventional products.
- Expert at managing high-volume loan pipelines while ensuring 100% regulatory compliance with TRID and RESPA.
- Compliance & Accuracy: Maintained a [99%+] Quality Control (QC) score on post-closing audits, ensuring 100% adherence to TRID, RESPA, and agency-specific (FHA/VA/USDA) regulatory guidelines.
- Dedicated to achieving measurable results by collaborating with underwriters and real estate partners to exceed closing targets and enhance client satisfaction
Risk Management and Compliance Analyst
SC Corrections
08.2017 - 12.2021
- Execute comprehensive risk management and compliance oversight for the South Carolina Department of Corrections, specifically managing regulatory standards for specialized inmate populations and mental health protocols.
- Conduct frequent institutional audits to identify and rectify non-compliant security processes, implementing corrective action plans for internal operations and critical third-party vendors.
- Prioritize and mitigate operational risks by evaluating ineffective security controls and engineering data-driven responses to resolve non-compliance issues and ensure agency-wide integrity.
- Maintained a compliance standard of 97% on all audits conducted.
Agency Mailroom Coordinator
SC Corrections
06.2014 - 08.2017
- Directed high-volume daily operations and a $350k budget by supervising a team of 33 employees, ensuring the secure and efficient delivery of services to a combined population of 25,000 inmates and staff.
- Strengthened institutional security and quality control by implementing rigorous screening protocols that significantly reduced the entry of contraband while overseeing all inmate financial transactions and postage logistics.
- Spearheaded staff development and training programs to improve operational accuracy, leading to enhanced regulatory compliance and a 93% reduction in service-related grievances.
Education
Bachelor’s of Science - CRIMINAL JUSTICE ADMINISTRATION
University of Phoenix
Phoenix, Arizona01.2008
Skills
- Microsoft Excel, Outlook, and Word, Research, Data Collection, Data analysis
- Impartiality
- Self-awareness
- Ethical judgment
- Assertiveness
- Confidentiality
- Teamwork
- Teamwork and collaboration
- Problem-solving
Affiliations
American Correctional Association
Certification
Licensed Mortgage Loan Officer NMLS #1964746 (August 2021)
Columbia, South Carolina
Languages
English
Native or Bilingual
Timeline
Disciplinary Hearing Officer
SC Corrections
12.2021 - Current
Mortgage Loan Originator
NEXA Lending
06.2021 - Current
Risk Management and Compliance Analyst
SC Corrections
08.2017 - 12.2021
Agency Mailroom Coordinator
SC Corrections
06.2014 - 08.2017
Bachelor’s of Science - CRIMINAL JUSTICE ADMINISTRATION
University of Phoenix