Jessica Eduakwa
Chicago,US
Summary
Retail professional with exceptional sales skills, a service-oriented personality, and an analytical approach to resolving customer issues. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors.
Overview
4
4
years of professional experience
Work History
Cashier
Hannaford
South Burlington, VT
03.2023 - Current
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously
- Helped customers by answering their questions and completing their requests
- Bagged merchandise with care and efficiency to minimize damage
Federal Work Study Residential
University of Vermont
Burlington, VT
08.2022 - 05.2024
- Work under a full-time Office Manager to provide support to a 650-student residence hall
- Coordinate equipment sign-out, key loans, and package distribution for the residential community
- Navigate room changes, laundry concerns, and facility requests in collaboration with professional staff
Sell Associate
Victoria's Secret & PINK
South Burlington, VT
02.2021 - Current
- Worked diligently to meet or exceed special goals, such as credit card applications, and specific product promotions, on a regular basis
- Helped customers by answering their questions and completing their requests
- Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each Floor set
- Kept the checkout area tidy by sweeping the floors and emptying the trash cans
- Assisted customers in locating and selecting merchandise in any store department
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Answered questions about store policies and concerns to support positive customer experiences
- Folded and arranged clothes merchandise in attractive displays to increase sales
Education
Bachelor of Arts - Health And Society
University of Vermont
Burlington, VT12-2024
High School -
Gary Comer College Prep
Chicago, IL06-2020
Skills
- Process improvement
- Organization
- Customer service
- Computer Skills
- Calendar Management
- Record and File Management
- Time Management
- Client Engagement
- Work Planning and Prioritization
Additionalinformation - Volunteerexperience
Chicago Event Marathon, 2018, 2019
Internship Bennington County Coalition September 2023-December 2023
Internship Ethan Allen Homestead Museum October 2023- February 2024
Epilepsy Foundation October 2024
Timeline
Cashier
Hannaford
03.2023 - Current
Federal Work Study Residential
University of Vermont
08.2022 - 05.2024
Sell Associate
Victoria's Secret & PINK
02.2021 - Current
Bachelor of Arts - Health And Society
University of Vermont
High School -
Gary Comer College Prep
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