Jessica Edwardds

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.

• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
• Assessed processes and procedures, complying with OSHA and HIPAA regulations.
• Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
• Developed close working relationships with front office and back office staff.
• Addressed and remedied all patient or team member issues.

Worked w grade and middle aged students to achieve academic success and self esteem.

Provided counseling, and guidance to underprivileged youth.

• Maintained updated and detailed records of calls in physical and electronic database.
• Directed investigations to verify and resolve customer or shipper complaints.
• Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Went [Number] days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
• Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
• Directed dispatching, routing and tracking of [Number] fleet vehicles.