Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Edwards

Willingboro,NJ

Summary

Happily contributed to Bancroft and Serv, enhancing the quality of life for individuals with disabilities through compassionate caregiving and medication administration. Achieved significant trust and rapport by tailoring care plans and employing clear communication, showcasing a team player mindset by the willingness to expand knowledge and responsibilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Residential Counselor

SERV Behavioral Health System
08.2024 - Current
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.

Direct Support Professional

Bancroft Neurohealth
10.2020 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Administered medication as directed by physician.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.

Education

High School Diploma -

Burlington Institute of Technology
Westampton, NJ
06.2020

Skills

  • First aid and safety
  • Behavior redirection
  • Client Support
  • Medication Administration
  • CPR Certification
  • Documentation and Recordkeeping
  • Individualized Support Planning
  • Fast Learner
  • Clear Communication

Certification

CPR

AED

First Aid

Timeline

Residential Counselor

SERV Behavioral Health System
08.2024 - Current

Direct Support Professional

Bancroft Neurohealth
10.2020 - Current

High School Diploma -

Burlington Institute of Technology

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Jessica Edwards