Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Edwards

St Louis,MO

Summary

Dynamic individual experienced in training and mentoring team members. Known for resolving customer complaints swiftly while enhancing service delivery. Ready to leverage strong collaboration and time management skills to improve operational efficiency.

Overview

9
9
years of professional experience

Work History

Server/Greeter

Bricktops
Frontenac , MT
01.2023 - Current
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Trained new servers on menu items and service standards, ensuring consistency.
  • Executed opening and closing duties, including setup of dining area and supply restocking.
  • Greeted customers, addressed inquiries, and recommended specials to drive sales.
  • Collaborated with hosts, bussers, and kitchen staff to facilitate smooth operations.
  • Resolved customer complaints swiftly to maintain high guest satisfaction.

Marketing Coordinator

Northwestern Mutual
St Louis, Missouri
08.2019 - 08.2020
  • Coordinated marketing campaigns to promote financial services and products.
  • Assisted in developing content for social media and email marketing initiatives.
  • Collaborated with sales teams to align marketing strategies with business goals.
  • Supported team members in executing daily administrative tasks efficiently.
  • Collaborated closely with internal teams including sales, operations, finance.to ensure alignment of overall objectives across departments.

Office Manager

Complete Care Chiropractic
Brentwood , MT
10.2016 - 10.2017
  • Managed daily office operations for a chiropractic clinic.
  • Coordinated patient scheduling and maintained appointment calendars.
  • Communicated with patients to address inquiries and provide support.
  • Collaborated with healthcare providers to enhance patient care services.

Education

High School Diploma -

Valley Park High School
Valley Park, MO
05-1995

Lindenwood University
Saint Charles, MO

Skills

  • Conflict resolution
  • Time management
  • Process improvement
  • Team collaboration
  • Effective communication
  • Problem solving
  • Attention to detail
  • Customer engagement

Timeline

Server/Greeter

Bricktops
01.2023 - Current

Marketing Coordinator

Northwestern Mutual
08.2019 - 08.2020

Office Manager

Complete Care Chiropractic
10.2016 - 10.2017

High School Diploma -

Valley Park High School

Lindenwood University

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