Jessica Efthimiades
Fort Riley
Summary
As a dedicated professional with a diverse background in veterinary technology, office management, and retail, I bring a unique blend of skills and experience to the professional environment. My hands-on experience as a veterinary technician has honed my ability to provide compassionate care and manage high-pressure situations, while my time as an office manager has equipped me with strong organizational and leadership capabilities. Additionally, my retail experience has strengthened my customer service skills and ability to thrive in a fast-paced environment. I am now seeking to leverage this diverse skill set in a dynamic role where I can contribute to a team's success, care for others, and continue to grow professionally.
Overview
12
12
years of professional experience
Work History
Veterinary Technician Assistant
North Jersey Animal Hospital
2017.01 - 2019.03
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Took and developed X-rays.
- Provided support during surgical procedures including preparation, monitoring anesthesia, and post-operative care.
- Maintained accurate records of patient care and treatment.
- Educate pet owners on animal care and treatment plans.
Kennel Attendant
North Jersey Animal Hospital
2016.08 - 2017.01
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
Office Manager
ALH Distributing
2016.02 - 2016.08
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Sales Associate
Matthew's Hallmark
2014.08 - 2016.02
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Card and Ornament Expert.
Key Holder
Accessorize
2015.07 - 2015.12
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, keeping a record of daily sales goals, and other performance data to measure results.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain an organized and tidy store.
Key Holder
Jacadi Paris
2012.01 - 2014.08
- Assisted in managing the store by recommending improvements.
- Responsible for tracking and accountability of inventory and sales each day and night.
- Training new sales associates.
- Merchandising and window displays.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Sales Associate
Gregory's Hallmark
2013.10 - 2014.08
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Beauty Advisor
CVS Pharmacy
2008.09 - 2012.08
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Established top sales performer status.
- Consulted with clients about desired colors and effects for professional application.
- Built regular customer relationships and established a steady clientele.
Sales Associate
CVS Pharmacy
2006.12 - 2008.09
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - General Studies
Bergen Community College
Paramus, NJHigh School Diploma -
Hawthorne High School
Hawthorne, NJ06.2008
Skills
- Client Communication
- Animal Behavior
- Medication Administration
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Medication Dispensing
- Sales and Upselling
- Customer Service
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
Timeline
Veterinary Technician Assistant
North Jersey Animal Hospital
2017.01 - 2019.03
Kennel Attendant
North Jersey Animal Hospital
2016.08 - 2017.01
Office Manager
ALH Distributing
2016.02 - 2016.08
Key Holder
Accessorize
2015.07 - 2015.12
Sales Associate
Matthew's Hallmark
2014.08 - 2016.02
Sales Associate
Gregory's Hallmark
2013.10 - 2014.08
Key Holder
Jacadi Paris
2012.01 - 2014.08
Beauty Advisor
CVS Pharmacy
2008.09 - 2012.08
Sales Associate
CVS Pharmacy
2006.12 - 2008.09
No Degree - General Studies
Bergen Community College
High School Diploma -
Hawthorne High School
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