Summary
Overview
Work History
Education
Skills
Soft Skills
Timeline
Generic

Jessica Encarnacion

Orlando,FL

Summary

Results-driven Accounts Receivable Specialist with over eight years of experience in cash posting, payment reconciliation, and financial discrepancy resolution. Adept at streamlining processes to improve efficiency and maintain financial accuracy. Proficient in financial software and reporting tools, with a strong ability to ensure compliance with industry standards. Proven track record of collaborating cross-functionally to optimize revenue cycle performance.

Overview

12
12
years of professional experience

Work History

Accounts Receivable Clerk II

Medtronic
07.2021 - Current
  • Accurately post payments from multiple sources, including EFTs and scanned checks, ensuring timely financial updates.
  • Monitor and manage accounts receivable (AR) balances to meet reimbursement targets and minimize outstanding days in AR.
  • Reconcile daily cash postings, verify batch totals, and generate transaction reports for financial accuracy.
  • Investigate and resolve payment discrepancies to maintain smooth cash flow and ensure positive payer relationships.

Account Representative

AdventHealth
03.2018 - 06.2021
  • Processed and posted weekly client statements electronically, maintaining high accuracy and compliance with financial regulations.
  • Conducted thorough claims research, appeals, and follow-ups using multiple medical systems and financial platforms.
  • Reconciled financial records, identified variances, and implemented corrective measures to resolve discrepancies.
  • Ensured compliance with company policies and industry standards while working collaboratively with cross-functional teams.

Provider Services Representative

Healthfirst
03.2013 - 03.2018
  • Managed and safeguarded confidential financial and provider information in compliance with HIPAA regulations.
  • Provided accurate and timely responses to provider inquiries regarding plan benefits, policies, and claims status.
  • Streamlined operations by managing a high volume of incoming calls for medical providers seeking information or assistance.
  • Utilized multiple financial and patient management systems to retrieve, analyze, and process data efficiently.
  • Supported team initiatives to enhance operational efficiencies and meet compliance objectives.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL

GED -

Mid Florida Tech
Orlando, FL

Skills

  • Cash Posting & Reconciliation
  • Accounts Receivable & Collections Management
  • Financial Document Review & Payment Processing
  • Invoice Processing & Batch Balancing
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Financial Software: Cerner Patient Accounting, Sunport, SSI

Soft Skills

  • Attention to Detail & Accuracy
  • Critical Thinking & Problem-Solving
  • Team Collaboration & Communication
  • Process Improvement & Efficiency Optimization

Timeline

Accounts Receivable Clerk II

Medtronic
07.2021 - Current

Account Representative

AdventHealth
03.2018 - 06.2021

Provider Services Representative

Healthfirst
03.2013 - 03.2018

Associate of Arts - General Studies

Valencia College

GED -

Mid Florida Tech

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