Jessica E. Ott

Wisconsin Rapids,WI

Summary

Dependable Dental Assistant with over 21 years in chairside support and front-desk roles. Expertise in patient care, appointment scheduling, and insurance processing enhances operational efficiency. Proven ability to maintain infection control standards while fostering positive patient relationships across all age groups.

Overview

Certification

years of professional experience

Work History

Dental Assistant / Front Desk

Dr. Craig A. Balloon, DDS

07.2012 - 07.2025

Assisted the dentist during patient procedures and provided chairside support.
Prepared and maintained clean, organized treatment areas.
Sterilized dental instruments and maintained infection-control standards.
Maintained dental equipment and ensured proper operation.
Ordered and monitored dental supplies and inventory.
Seated patients, obtained health histories, and prepared patients for treatment.
Accurately entered procedure details into patient records.
Answered incoming telephone calls and assisted patients with questions and requests.
Scheduled and coordinated patient appointments.
Assisted patients with insurance questions and provided information regarding insurance-related matters.
Prepared and submitted necessary information to insurance companies.
Provided friendly, professional care to patients of all ages, including children.

Dental Assistant

Buckeye Dental Group

01.2004 - 07.2012

Assisted the dentist during patient procedures and provided chairside support.
Prepared treatment rooms and maintained a clean, organized work environment.
Sterilized instruments and maintained dental equipment.
Ordered supplies and monitored inventory.
Seated patients and obtained health histories.
Documented procedures and maintained accurate patient information.
Assisted with insurance documentation and submission of required information.
Developed positive relationships with patients and provided attentive care to children and adults.

Education

High School Diploma -

Louisville High School

Louisville, OH

05-2000

Skills

Dental assisting and chairside support
Front-desk and administrative support
Patient care and communication
Telephone etiquette
Appointment scheduling
Insurance questions and processing
Strong people skills

Experience working with children
Instrument sterilization and infection control
Dental equipment maintenance
Supply ordering and inventory management
Patient health histories
Procedure documentation
Organized and dependable