Ginelly Mercado
Milton
Summary
Dynamic dental professional with extensive experience at ClearChoice Dental Implant Centers, excelling in chairside assisting and patient education. Proven organizational skills and a strong commitment to customer service enhance patient satisfaction. Proficient in advanced imaging technologies, I effectively support dental procedures while fostering a welcoming environment for all patients. Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Prosthodontist Dental Assistant
ClearChoice Dental Implant Centers
Quincy
12.2022 - Current
- Working here I schedule appointment, answered calls, worked on organizing paper works and helping the patients with certain paper work.
- Also while working here I assist the Dr. with the patients, by removing and inserting prosthesis and I completed a training assisting the surgery doctor on the procedure of inserting implants.
- Greeted customers warmly and made them feel welcome.
- Utilized advanced imaging technologies such as intraoral scanners to create digital impressions of teeth.
- Educated patients on proper oral hygiene techniques to maintain healthy teeth, gums, and overall oral health.
Dental Assistant
Children & Family Dentistry and Braces
Mattapan
12.2020 - 06.2022
- Working as a dental assistant I have a lot of duties.
- On occasion I would assist the Dentist with procedures if they don't have enough assistant's that day.
- I'm unusually always working with hygiene doing things such as X-rays, prophylaxis, exams with the dentist.
- I also am in the lab sterilizing instruments.
- I also book and confirm appts as well.
Sales Associate
UNIQLO
Boston
08.2019 - 11.2020
- I also would be the greeter, which meant I greeted people waking in and out and helped any costumer that needed help.
- Another one of my duties was to replenish the clothes and make sure that we had things out for the costumers and that everything was folded and neat.
Dog Walker
BOSTON DOG BUTLERS
Boston
05.2019 - 08.2019
- When I worked at Boston Dog Butlers most of my duties were going into the customers homes and walking their dogs.
- I also feed them and gave them water.
- We would even hang out until they time I was with them was over.
- I dog sat some of the them.
Secretary
FANCY SCHMANCY
Boston
07.2018 - 02.2019
- While working at Fancy Schmancy, I worked as a secretary.
- I attended phone calls and booked appointments.
- I also helped with the grooming such as bathing and trimming the dogs, and walking them.
- I also hosted an apprentice in the shop, providing them with real-world work experience that they were able to carry out in the establishment and beyond.
Crew Member
BRUSTER'S REAL ICE CREAM
Titusville
05.2017 - 05.2018
- When I worked at Bruster's, I ran the cash register and served customers.
- I would either make cups of ice cream, sundaes etc.
- We also had a Nathan's there, so I would have to make food such as hot dogs, chicken tenders, and more.
- I also would make the waffle cones and bowls in the mornings.
Team Member/Cashier
KFC
Titusville
09.2016 - 10.2017
- While working at KFC, I worked the cash register and packaged the food.
- I also, at times, would make the food that would taste to perfection and I cleaned wherever needed to make sure the store was at its peak appearance.
Education
Associate - Dental Assisting
Lincoln Tech Institute
Somerville, MA11.2020
High school diploma -
Titusville High School
Titusville, FL05.2017
Skills
- Sales
- Goal-Oriented
- Night audit
- Animal handling
- Organizational skills
- Team Member
- Cash register
- Leadership
- Cashier Experience
- Social Skills
- Microsoft Word
- Customer service
- Eaglesoft
- Microsoft Office
- Supervising experience
- Computer Skills
- Microsoft Outlook
- Chairside Assisting
- Dental Assisting
- Medical office experience
- Marketing
- Administrative experience
- Dentrix
- Communication skills
- Animal care
Certification
- Registered Dental Assistant
- Certified Dental Assistant
- Radiology Certification
- X-Ray Certification
Languages
- Spanish, Fluent
- English, Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist/Prosthodontist Dental Assistant
ClearChoice Dental Implant Centers
12.2022 - Current
Dental Assistant
Children & Family Dentistry and Braces
12.2020 - 06.2022
Sales Associate
UNIQLO
08.2019 - 11.2020
Dog Walker
BOSTON DOG BUTLERS
05.2019 - 08.2019
Secretary
FANCY SCHMANCY
07.2018 - 02.2019
Crew Member
BRUSTER'S REAL ICE CREAM
05.2017 - 05.2018
Team Member/Cashier
KFC
09.2016 - 10.2017
Associate - Dental Assisting
Lincoln Tech Institute
High school diploma -
Titusville High School
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