Jessica Erickson
Wyoming
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Assistant / Organizational Development |
Mattson Financial Services
08.2023 - 02.2024
- Challenge: Assisted in training new hires and developing onboarding materials in a fast-paced administrative environment.
- Action: Gathered data and developed 3 comprehensive training modules for onboarding, including company overview and processes.
- Result: Successfully trained new hires, improving onboarding efficiency and employee integration into the company.
Talent Acquisition Specialist Contractor
KForce Staffing
07.2021 - 06.2022
- Challenge: Supported the recruitment needs for National Heritage Academies, covering 32 schools across 3 states, facing high-volume staffing requirements.
- Action: Spearheaded full-cycle recruitment for 25-40 FTEs, collaborating closely with hiring managers, HR, and the Talent Team. Led candidate preparation, facilitated interviews, and managed the onboarding process.
- Result: Successfully hired 200 teachers within 2 months, ensuring that schools were fully staffed and operational.
Administrative Assistant | Team Lead
Bio Reference Labs
03.2021 - 07.2021
- Challenge: Led recruitment efforts for 14 locations within the MDOC, navigating industry-specific legal and safety standards.
- Action: Implemented cost-effective recruitment processes, ensuring timely candidate selection and compliance with safety protocols.
- Result: Streamlined hiring processes, leading to efficient staffing and full compliance with industry standards.
Human Resources Administrative Recruiter
IH Services
11.2020 - 01.2021
- Challenge: Managed recruitment and onboarding for 172 employees while ensuring compliance with safety and legal requirements.
- Action: Conducted strategic sourcing and interviews, actively participated in compliance meetings, and ensured seamless onboarding for new hires.
- Result: Achieved 100% compliance for client staffing, contributing to a smooth operational flow.
Onsite Assistant Manager
Seabreeze Management
11.2019 - 10.2020
- Challenge: Managed day-to-day operations for 475 homes, ensuring safety, maintenance compliance, and effective communication across various stakeholders.
- Action: Coordinated with property managers, homeowners, and vendors to resolve issues, implement policies, and manage security systems.
- Result: Improved community safety and compliance, achieving a 20% reduction in resident complaints and ensuring adherence to HOA by-laws.
Hotel Ambassador / Agent
Harrah’s Resort Southern California
05.2019 - 08.2019
- Challenge: Provided guest services during peak season coverage, ensuring compliance with all regulatory requirements.
- Action: Delivered high-level customer service, handled guest inquiries, and ensured all interactions were in line with company policies.
- Result: Consistently achieved high guest satisfaction scores, contributing to increased guest retention and positive feedback.
Education
MBA - Project Management
Columbia Southern University
Orange Beach, AL09-2024
Bachelor of Science - Organizational Leadership
Columbia Southern University
Orange Beach, AL10-2018
Skills
- Executive Administrative support
- Customer Service-oriented
- Information confidentiality
- Meticulous attention to detail
- Schedule & calendar planning
- Office management
- Strong problem solver
- Communication
- Teamwork
- Critical Thinking
- Professional
- Experienced with multiple HR software platforms
Certification
- CSM-Certified Scrum Master, Scrum Alliance - October 2024
Timeline
Executive Assistant / Organizational Development |
Mattson Financial Services
08.2023 - 02.2024
Talent Acquisition Specialist Contractor
KForce Staffing
07.2021 - 06.2022
Administrative Assistant | Team Lead
Bio Reference Labs
03.2021 - 07.2021
Human Resources Administrative Recruiter
IH Services
11.2020 - 01.2021
Onsite Assistant Manager
Seabreeze Management
11.2019 - 10.2020
Hotel Ambassador / Agent
Harrah’s Resort Southern California
05.2019 - 08.2019
MBA - Project Management
Columbia Southern University
Bachelor of Science - Organizational Leadership
Columbia Southern University
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