Jessica Escalante
Tampa,FL
Summary
Compassionate Med Tech with strong skills in HIPAA compliance, direct patient care, and accurate documentation. Adept at collaborating with healthcare teams to enhance patient well-being and safety.
Overview
25
25
years of professional experience
Work History
Med Tech
Best Care Assisted Senior Living at St. Joseph's
Tampa, FL
08.2025 - Current
- Administered routine medical tests and procedures for residents, ensuring comfort and safety.
- Assisted in maintaining accurate patient records and documentation for regulatory compliance.
- Collaborated with nursing staff to monitor vital signs and report changes in resident conditions.
- Provided support in daily living activities, promoting resident independence and well-being.
Model Citizen
LEGOLAND Florida
Winter Haven, FL
10.2013 - 10.2014
- Collaborated with production team to execute character appearances, enhancing guest engagement.
- Adapted performance techniques to align with LEGOLAND brand standards and audience expectations.
- Participated in training sessions to refine modeling skills and improve on-stage presence.
- Assisted in promotional events, ensuring seamless interactions between characters and guests.
Sales Associate
Kohl's
Lake Wales, FL
10.2011 - 03.2012
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers in product selection, enhancing their shopping experience.
- Maintained cleanliness and organization of sales floor and checkout areas.
- Handled cash register operations, ensuring accurate cash drawer management.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to achieve daily sales goals and promotions.
- Restocked merchandise efficiently to maintain inventory levels on the sales floor.
- Conducted regular inventory checks to support stock management processes.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
Sales Associate
JCPenney
Lake Wales, FL
10.2010 - 02.2011
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained store organization by restocking shelves and arranging merchandise displays.
- Collaborated with team members to achieve daily sales targets and improve customer service.
Sales Associate
Walmart
Lake Wales, FL
09.2000 - 04.2003
- Monitored inventory levels and reported discrepancies to ensure product availability.
- Implemented visual merchandising strategies to attract customers and increase foot traffic.
- Engaged with customers during promotional events to drive sales and brand awareness.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
Education
Associate of Science - Cardiovascular Technology
Polk State College
Winter Haven, FL05-2013
Skills
- HIPAA regulations
- Direct patient care
- Patient interaction
Timeline
Med Tech
Best Care Assisted Senior Living at St. Joseph's
08.2025 - Current
Model Citizen
LEGOLAND Florida
10.2013 - 10.2014
Sales Associate
Kohl's
10.2011 - 03.2012
Sales Associate
JCPenney
10.2010 - 02.2011
Sales Associate
Walmart
09.2000 - 04.2003
Associate of Science - Cardiovascular Technology
Polk State College