Jessica Esquivel
Fort Worth,TX
Summary
Experienced Credit Analyst offering well-developed skills in managing teams, record updates, and financial statement reviews. Pursuing a position in a busy organization where a qualified individual with an understanding of collections is highly sought.
Overview
6
6
years of professional experience
Work History
Credit Analyst
Rs America
Fort Worth, TX
09.2021 - 01.2025
- Analyze paying habits of customers and identifying delinquent accounts.
- Review and Identify fraudulent orders.
- Analyze customers credit limits, exposure, customer balances to determine appropriate credit lines.
- maintained a high level of customer satisfaction though effective communication & problem solving effective.
Receptionist
Bright Star Psychiatry
Fort Worth, TX
01.2020 - 09.2021
- Scheduled appointments for clients, customers, and other visitors.
- Assisted with special projects assigned by management when required.
- Verified visitors' identification cards before allowing access to the building.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Receptionist
Americas Best Eyeglasses And Contacts
Mansfield, TX
01.2019 - 01.2020
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Verified visitors' identification cards before allowing access to the building.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Scheduled and confirmed appointments.
Education
High School Diploma -
North Side High School
Fort Worth, TX06-2017
Skills
- Microsoft Excel (Pivot Tables, VLOOKUP, formulas)
- Outlook
- SAP
- DBNi/RI
- Five9SSO
Timeline
Credit Analyst
Rs America
09.2021 - 01.2025
Receptionist
Bright Star Psychiatry
01.2020 - 09.2021
Receptionist
Americas Best Eyeglasses And Contacts
01.2019 - 01.2020
High School Diploma -
North Side High School