Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Estes

Atwood,Tennessee

Summary

Astute professional highly skilled in scheduling, training and managing busy medical practices. Talented individual with 5 years of experience in payroll administration and new employee mentoring. History of positive management resulting in improved operations and employee retention.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Laser Technician

VIP Weight Loss And Anti-Aging
Jackson, Tennessee
05.2017 - Current
  • Built strong relationships with customers to drive repeat business.
  • Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results.
  • Participated in and organize events to promote brand image and awareness and maximize sales.
  • Scheduled follow-up visits and additional services and products to complete clients pursue wellness goals.
  • Sold products and additional services while rendering treatments to cross-promote other areas of practice.
  • Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
  • Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
  • Advised clients on proper home-care regimens.
  • Performed consultations for patients before scheduling treatments.
  • Handled busy schedules and stayed on top of key deadlines.
  • Executed laser hair removal and microdermabrasion procedures.

Office Manager

VIP Weight Loss And Anti-Aging
Jackson, Tennessee
05.2017 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, accounts payable/accounts received, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Created and implemented company and medical protocols.
  • Trained new hires on company processes while managing employees to achieve maximum production.
  • Sourced vendors for special project needs and negotiated contracts.
  • Compared vendor prices and negotiated for optimal savings. Estimated YOY savings $100k+
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Arranged corporate and office conferences for company employees and guests.
  • Oversaw quality control and productivity rates to increase revenue and production times.

Medical Assistant

VIP Weight Loss And Anti- Aging
Jackson, Tennessee
04.2012 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Prepared initial patient charts for admission.
  • Performed IM, Subcutaneous injections.
  • Performed phlebotomy procedures including blood draws and specimen procedures.

Education

Certificate - Medical Assistant

West Tennessee Business College
Jackson, TN
10.2011

Skills

  • Office Management
  • Cost Savings
  • Billing Procedures
  • HIPAA Compliance
  • Staff Training
  • Policy and Procedure Implementation
  • Financial Management and Reporting
  • Intuit QuickBooks
  • Office Supplies and Inventory
  • Medical Billing and Collections
  • Blood and Tissue Collection
  • Updating Medical Records
  • Medical History Collection
  • Proper Waste Disposal
  • Equipment and Instrument Sterilization
  • Scheduling Medical Appointments
  • InMode Laser Certification (hair removal, skin tightening, body contour and vaginal rejuvenation)

Certification

  • Certified InMode Laser Tech
  • Certified on dermaplane
  • Certified Plasma Pen
  • Permanent Make Up Application

Timeline

Laser Technician

VIP Weight Loss And Anti-Aging
05.2017 - Current

Office Manager

VIP Weight Loss And Anti-Aging
05.2017 - Current

Medical Assistant

VIP Weight Loss And Anti- Aging
04.2012 - Current

Certificate - Medical Assistant

West Tennessee Business College

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Jessica Estes