Jessica Farmer
Summary
Dedicated and Motivated professional with a strong foundation in communication, critical thinking, and conflict resolution. Experienced in understanding individual needs, handling sensitive information with discretion, and providing thoughtful solutions to complex situations. Eager to leverage interpersonal skills, attention to detail, and technology proficiency to deliver outstanding customer support and contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Olive Garden
Durham
10.2025 - Current
- Deliver exceptional customer service, ensuring a positive dining experience to guests.
- Manage food and beverage orders efficiently, adhering to restaurant standards and timing protocols.
- Train new staff on menu items and service procedures, contributing to improved service quality.
- Collaborate with kitchen staff to expedite meal preparation, enhancing overall dining experience.
Warehouse Associate
Amazon
Durham
08.2024 - Current
- Verify product quantities and specifications to ensure accurate order fulfillment.
- Operate warehouse equipment for efficient inventory receipt and organization.
- Collaborate with team members to streamline workflow and improve overall productivity.
- Maintain cleanliness and safety standards in the warehouse environment.
Teacher's Assistant
Barton College (Psychology of Aging)
Wilson
01.2025 - 05.2025
- Assisted in grading assignments and providing feedback to students.
- Supported students with coursework and provided tutoring on aging topics.
- Facilitated group discussions and engaged students in interactive learning activities.
- Organized and maintained classroom resources and learning materials.
- Assisted professors in preparing course materials for psychology classes.
Education
Master of Arts - General Psychology
North Carolina Central University
Durham, NC05-2028
Bachelor of Arts - Psychology
Barton College
Wilson, NC05-2025
Skills
- Exceptional customer service
- Critical thinking
- Communication skills
- Time management
- Team collaboration
- Active listening
- Data entry
- Office software proficiency
Timeline
Server/Bartender
Olive Garden
10.2025 - Current
Teacher's Assistant
Barton College (Psychology of Aging)
01.2025 - 05.2025
Warehouse Associate
Amazon
08.2024 - Current
Master of Arts - General Psychology
North Carolina Central University
Bachelor of Arts - Psychology
Barton College