Jessica Fasick
Arcanum,OH
Summary
Dedicated Customer Service Representative with 7 years of experience in the tooling industry. Delivered exceptional service to customer needs and provided strong organizational skills and attention to detail. Motivated to maintain customer satisfaction and contribute to company success.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Shively Brothers
10.2019 - Current
- Created and tracked all purchase orders for tool repairs and gages.
- Delivered exceptional customer service to internal and external clients.
- Implemented cost savings strategies.
- Packaged and shipped all ground and freight shipments.
- Confirmed accurate quantities of received shipments against supplier shipping documents.
- Carried out inventory counts and tracked discrepancies to maintain precise inventory management.
Home Health Caregiver
Touching Hearts At Home
09.2018 - 10.2019
- Assisted patients with daily living activities, improving their overall quality of life.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Fostered strong relationships with clients and families, promoting emotional support and trust.
- Transported clients for medical and personal outings.
- Trained new staff members on best practices for home health care.
Education
High School Diploma -
Arcanum-Butler School
Arcanum, OHSkills
- Fundamental understanding of tooling
- Experienced with Microsoft software
- Excellent organizational skills
- Collaborative team member
- Skilled in managing multiple tasks
- Customer engagement
Timeline
Customer Service Representative
Shively Brothers
10.2019 - Current
Home Health Caregiver
Touching Hearts At Home
09.2018 - 10.2019
High School Diploma -
Arcanum-Butler School