Jessica Felch
Boca Raton,FL
Summary
Results-driven property manager with expertise in budgeting, vendor coordination, and financial reporting. Proven ability to enhance operational efficiency and customer relationships.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Property Manager
Exclusive Property Management
Fort Lauderdale, Florida
01.2022 - Current
- Coordinated maintenance schedules with vendors and contractors to ensure timely repairs.
- Conducted property inspections to evaluate conditions and identify repairs needed.
- Prepared financial reports outlining property expenses and income for management review.
- Trained new staff on effective property management procedures and customer service standards.
- Collected monthly assessments, rental fees, deposits and payments.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Drafted and monitored budgets for overall maintenance and operations.
- Oversaw daily operations, maintenance, and administration of various properties.
Administrative Office Manager
Exclusive Property Management
Fort Lauderdale, Florida
01.2022 - Current
- Managed daily office operations for a leading property management firm.
- Coordinated schedules and meetings for property management staff and clients.
- Developed office procedures to enhance communication among team members.
- Implemented filing systems to organize documents efficiently in the office.
- Assisted in budgeting and financial reporting for property management activities.
- Organized business-wide internal meetings, board meetings, conference calls, and weekly staff meetings.
- Developed electronic file system to minimize spending on paper and toner supplies.
- Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
- Implemented essential property management software allowing for records management and tracking.
- Performed human resources functions by conducting new hire orientation and administering benefits.
Realtor
Florida's Best Real Estate Services
Boca Raton, Florida
01.2020 - Current
- Guided clients through home buying and selling processes with expert advice.
- Conducted market analysis to determine property values and trends effectively.
- Managed contracts and negotiated terms between buyers and sellers professionally.
- Developed marketing strategies to promote listings across multiple platforms.
- Organized open houses, creating inviting environments for prospective buyers.
- Accompanied buyers during property inspections.
- Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Licensed Massage Therapist
Self-employeed
Boca Raton , FL
01.2012 - 05.2020
- Provided therapeutic massage techniques to relieve muscle tension and promote recovery.
- Assessed client needs and developed personalized treatment plans for optimal results.
- Collaborated with fitness trainers to integrate massage therapy into client programs.
- Utilized various massage modalities to address specific injuries and conditions.
- Performed deep tissue, Swedish, sports, and trigger point massage techniques.
- Provided pre-event and post-event massage services to athletes.
Office Manager
Canter Chiropractic
Boca Raton, Florida
01.2011 - 2016
- Managed daily office operations and staff scheduling for efficient workflow.
- Oversaw patient intake processes and maintained accurate medical records.
- Coordinated billing and insurance claims to ensure timely payments.
- Implemented office policies to enhance patient experience and service quality.
- Maintained inventory of office supplies and medical equipment for smooth operations.
- Scheduled appointments for patients according to their needs and preferences.
Education
Bachelor of Science -
Palm Beach State College
Lake Worth, FLSome College (No Degree) - Exercise Science
Palm Beach Atlantic
Palm Beach, FLAssociate of Science -
Keiser University
Fort Lauderdale, FLSkills
- Property management
- Budgeting
- Financial reporting
- Vendor coordination
- Contract negotiation
- Customer relationship management
- Leasing and sales
- Database management
- Business administration
- Exceptional oral and written communication skills
- Administrative support
- Staff management
- Real estate license
- Staff training
Certification
Community Association Manager
Timeline
Property Manager
Exclusive Property Management
01.2022 - Current
Administrative Office Manager
Exclusive Property Management
01.2022 - Current
Realtor
Florida's Best Real Estate Services
01.2020 - Current
Licensed Massage Therapist
Self-employeed
01.2012 - 05.2020
Office Manager
Canter Chiropractic
01.2011 - 2016
Bachelor of Science -
Palm Beach State College
Some College (No Degree) - Exercise Science
Palm Beach Atlantic
Associate of Science -
Keiser University