JESSICA FENTON
Easton,PA
Summary
Experienced habilitation supervisor with 24 years of expertise working with intellectually and developmentally disabled adults. Possesses exceptional skills in interpersonal communication, crisis management, problem solving, and team leadership.
Overview
20
20
years of professional experience
Work History
Habilitation Manager/Care Coordinator
Traditional Home Healthcare
Bethlehem, PA
06.2023 - Current
- Supervise a team of direct care staff providing services to individuals with developmental disabilities.
- Perform all onboarding requirements for staffing not limited to scheduling, recruiting, hiring, and supervising assigned caseload staff.
- Obtain training/certification according to ODP and agency requirements and Inclusive Academy training programs.
- Maintain positive relationships with clients including informing clients of agency activities, notifying clients of schedule and staff changes.
- Conduct and document monthly meetings with clients / families, including service satisfaction reviews, and other pertinent information.
- Participate in interdisciplinary team meetings to discuss individual treatment plans and goals.
- Ensure compliant case management for ODP systems, including maintaining updated files and other compliance matters as directed.
- Attend agency meetings as requested, including ISP, Intake meetings, and others as necessary, and file all paperwork properly as required.
- Obtain training/certification according to ODP and agency requirements and Inclusive Academy training programs.
- Leading assigned caseload, including assisting in scheduling, recruiting, hiring, and supervising assigned caseload staff.
- Ensure compliant case management for ODP systems, including maintaining updated files and other compliance matters as directed.
- Attend agency meetings as requested including ISP, Intake meetings, and others as necessary and file all paperwork properly as required.
- Serve as a liaison between families, guardians, service coordinators, and other providers involved with the client's plan of care.
- Manage changes in EVV systems and technological innovations while keeping focus on quality of care.
- Complete weekly payroll accurately by checking and processing timecards quickly.
- Attended Certified Investigator training and received certification.
Representative Payee Manager
Alternatives Inc.
04.2022 - 11.2022
- Supervise daily operations of the rep payee functions and staff
- Monitor monthly Client Trust Statements, assets, and resources to ensure Social Security and Medicaid threshold limits are maintained
- Maintain Individual Financial Record, monitor and reconcile spend down of client’s balances
- Complete clients Medicaid renewal certification as needed
- Oversee the completion of monthly Social Security Rep Payee Reports
- Developed and implemented policies and procedures to maintain quality control standards.
- Reviewed reports and records for accuracy, completeness, conformance with established procedures, and other factors related to the job function.
- Monitoring compliance with financial regulations, internal policies, and industry standards and alerting supervisors or managers to any potential non-compliance issues.
Residential Program Manager
Alternatives Inc.
09.2004 - 04.2022
- Assists in the screening and selection of referrals for the program
- Supervises program staff including recommendation of hiring and termination, assignment of duties, and documentation of employee progress
- Oversee financial budgets for residential programs on a quarterly basis
- Provides training to staff on program and job responsibilities
- Responsible for periodic organization meetings with program staff
- Ensures all staff attends required trainings
- Designs and implements service plans for clients, ensuring collaboration with employment/day service settings to maintain consistency of programming
- Responsible for ensuring implementation of licensing standards
- Acts as an advocate for all individuals with intellectual disabilities in or out of the program
- Responsible for ensuring daily documentation in the agency’s electronic health records system and reviewing in a timely manner
- Assisted the Quality support department with DDD reviews as needed
Education
Some College (No Degree) -
Warren County Community College
Washington, NJSkills
- Conflict Resolution
- Financial Reporting Coordination
- Adaptability
- Computer Skills
- Training & Development
- Organizational Skills
- Problem Resolution
- Supervision & Leadership
- Friendly, Positive Attitude
- Critical Thinking
- Team Management
- People Skills
- HIPAA Guidelines
- Organizational Goal Development
- Budget Management
Affiliations
Leading with Authority-2012 Cultural Competencies-2012
Timeline
Habilitation Manager/Care Coordinator
Traditional Home Healthcare
06.2023 - Current
Representative Payee Manager
Alternatives Inc.
04.2022 - 11.2022
Residential Program Manager
Alternatives Inc.
09.2004 - 04.2022
Some College (No Degree) -
Warren County Community College
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