Jessica Fernandez
Los Angeles,CA
Summary
Motivated electrician apprentice graduate eager to apply my skills in various environments. I am a punctual and reliable candidate who is seeking entry-level opportunities to expand my skills while facilitating company growth. Proven ability to resolve issues swiftly, ensuring compliance with safety standards and delivering exceptional service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Waitress
Casa del Mar
07.2017 - Current
- Maintained accuracy while handling payments, giving change, and printing receipts for customers
- Greeted customers, answered questions, and recommended specials to increase profits
- Communicated with kitchen staff to stay updated on item availability and customer wait times
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
Engineer 1
The Loews Hotel
08.2015 - 07.2017
- Troubleshoot and repair hotel equipment, facilities, and systems (including HVAC, plumbing, and electrical).
- Executing preventative maintenance, conducting regular inspections, and diagnosing potential issues.
- Safely install, repair, and maintain all MEP systems, fixtures, outlets, and equipment, motors, pumps.
- Ensure strict adherence to local, state, and national codes and regulations.
- Collaborate effectively with team members, contractors, architects, and clients to ensure project success.
Shift Manager/Waitress Supervisor
Big Mama's Rib Shack
04.2010 - 07.2015
- Trained and supervised staff members on proper food handling procedures, safety protocols, and customer service techniques
- Conducted regular inspections of dining areas, bars, kitchens, and storage areas to maintain cleanliness and compliance with health regulations
- Resolved customer complaints promptly by addressing concerns effectively and providing satisfactory solutions
- Contributed to the development of standard operating procedures (SOPs) for various food and beverage processes
- Assisted in the coordination of special events, including menu planning, staffing requirements, and logistics management
Clerk
Goodwill Industries Of Southern California
06.2008 - 08.2010
- Perform clerical duties including filing, and inventory.
- Communicate with customers in order to provide general information.
- Managed Sales Reports for all 91 stores notifying all managers thru e-mail the sale of the day and comparing to the year prior.
- Type and proofread outgoing correspondence.
- Sort and distribute incoming mails.
Tutor
LA Bridge
07.2005 - 11.2007
- Provide instruction to small groups of students to improve academic performance.
- Teach students study skills, note-taking skills, and test-taking strategies.
- Develop teaching and training materials, such as handouts, study materials, or quizzes.
- Review class material with students by discussing text, working solutions to problems, or reviewing worksheets and other assignments.
Education
Certification of Completion - Electrician
Capstone College
Pasadena, CA09.2022
Associate of Science - Mathematics
Pasadena Community College
Pasadena, CA07.2018
Associate of Science - Physics
Pasadena City College
Pasadena, CA07-2018
Associate of Arts - Engineering
Pasadena City College
Pasadena, CA07-2018
Skills
- Installing Light Fixtures, Receptacles, and Breakers
- National Electrical Code Familiarity
- Residential/Light Commercial/ Light Industrial Wiring
- Hand Tool Knowledge
- Electrical System Testing
- Circuit Continuity Assessment
- Motor Control Wiring
- Low Calculations
- Interpret blueprints and diagrams
Certification
- ET Card LIC # T16933
- Valid CA Driver’s License
- CPR / AED / First-Aid ID #7DAC58
- BLS Cert # IMP2565KCC4N
LANGUAGES
English: Native/ Bilingual
Spanish: Native/ Bilingual
Timeline
Waitress
Casa del Mar
07.2017 - Current
Engineer 1
The Loews Hotel
08.2015 - 07.2017
Shift Manager/Waitress Supervisor
Big Mama's Rib Shack
04.2010 - 07.2015
Clerk
Goodwill Industries Of Southern California
06.2008 - 08.2010
Tutor
LA Bridge
07.2005 - 11.2007
Certification of Completion - Electrician
Capstone College
Associate of Science - Mathematics
Pasadena Community College
Associate of Science - Physics
Pasadena City College
Associate of Arts - Engineering
Pasadena City College
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