Jessica Field

• Obtained signatures for financial documents and internal and external invoices.
• Assessed customer needs to provide assistance and information on product features.
• Answered incoming telephone calls to provide store, products and services information.
• Handled customer complaints in a professional manner.
• Built relationships with customers to encourage repeat business.

• Implemented individualized interventions as part of behavior treatment plans.
• Collected data and monitored progress and efficacy of individualized treatment plans.

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• Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
• Collected data via direct client observation
• Worked directly with clients and discussed behavioral goals and implementation of behavior intervention programs with BCBA's
• Organized and prepared instructional materials

• Planned and implemented individualized interventions as part of behavior treatment plans.
• Aided patients in performing activities of daily living.
• Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
• Assisted with building life and social skills useful for everyday activities and interactions.

• Train new associates on the process and procedures of the company Act as the eyes and ears of the management Be the face of Panera, greeting and helping guests. Help to write and review responsibilities for positions in the store.

• Alphabetize files, donations and applications Help organize events and conferences for 100+ people Answer phones, send emails and be a helping hand around the office.