Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Hi, I’m
Jessica Figueroa
San Antonio,Texas
Summary
Work History
NEISDTexas
Child Nutrition Specialist
11 2021 - Current
Job overview
- Prepare and follow corporate instructions In cooking and/or baking meat, vegetables.
- Record and use leftovers as instructed
- General Cleaning & maintenance of work area including sweeping mopping and re stock.
- Serve portions as instructed.
- Possess valid Texas Food Handlers Certification.
- Implemented allergy-awareness protocols throughout the cafeteria environment, preventing cross-contamination risks for vulnerable students.
- Collaborated with school administrators to promote healthy eating habits among students.
- Maintained high standards of cleanliness in food preparation areas, adhering to strict sanitation guidelines.
- Replenished supplies such as napkins and condiments.
- Relayed order information to kitchen area and assisted other workers in preparing foods according to recipes.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maximized quality assurance by completing frequent line checks.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
PomptonianNew Jersey
Child Nutrition Specialist
09 2019 - 10 2021
Job overview
- Complete all Hot/Cold food assignments in a thorough, efficient and timely manner.
- Comply with all safety and sanitation regulations.
- General Cleaning & Maintenance of work area including sweeping, mopping and stock replenishments.
- Display and serve meas to students and staff as required.
- Read and follows recipe instructions.
- Manage preparation of fresh farm stand daily.
- Regularly over see smoothie promotions daily.
- Ensure the cleanliness of the lunchroom and kitchen areas.
- Possess valid NJ Food Handlers Certification.
- Maintained high standards of cleanliness in food preparation areas, adhering to strict sanitation guidelines.
- Ensured compliance with dietary guidelines through regular menu reviews and revisions.
- Implemented allergy-awareness protocols throughout the cafeteria environment, preventing cross-contamination risks for vulnerable students.
- Replenished supplies such as napkins and condiments
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Relayed order information to kitchen area and assisted other workers in preparing foods according to recipes.
- Created new recipes based on local, organic, and sustainable food sources.
- Inspected meals served for conformance to prescribed diets, palatability and appearance.
- Oversaw food preparation and monitored safety protocols.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maximized quality assurance by completing frequent line checks.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Developed unique events and special promotions to drive sales.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Achieving Excellence TutoringSparta Nj
Executive Administrative Assistant
02 2018 - 01 2021
Job overview
- Review log and process weekly student progress reports in Excel, Act and log sheets.
- Keep track of 100+ students and their state Medicaid plan contracted weekly tutoring hours.
- Receive intake calls and schedule first assessment home visit appointments for Director.
- Mail, log and keep track of invoices sent home to parents requiring signatures authorizing services.
- Minor computer & internet tech support when needed.
- Authorizing services with the state disability programs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Scheduled appointments and handled calenders for senior leadership.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Used advanced software to prepare documents, reports, and presentations.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Reconciled account files and produced monthly reports.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Fostered positive work environment by organizing team-building activities, leading to increased employee satisfaction and retention.
- Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
- Facilitated transition to remote work by setting up efficient virtual office systems, maintaining productivity during challenging times.
Chipperson Law GroupNJ
Full Charge Bookkeeper
01 2015 - 07 2017
Job overview
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Streamlined financial processes by implementing advanced bookkeeping software, improving efficiency and accuracy.
- Processed vendor invoices efficiently, reconciling discrepancies and negotiating favorable payment terms when necessary.
- Prepared comprehensive financial statements, including balance sheets, income statements, and cash flow reports for leadership review.
- Communicated regularly with clients regarding billing inquiries, resolving disputes fairly and maintaining strong professional relationships.
- Reconciled bank statements on a monthly basis, identifying discrepancies and resolving issues promptly.
- Reduced errors in accounts payable and receivable by implementing a thorough review process, increasing overall accuracy.
- Organized financial records meticulously using electronic filing systems to ensure easy access during audits or reviews.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Ensured timely and accurate financial reporting for management decision-making purposes.
- Reconciled and corrected issues with financial records.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Completed tax forms in compliance with legal regulations.
- Established QuickBooks accounting system to reflect accurate financial records.
- Arrange wire transfers and bill payments.
- Handle all daily bank deposits for business and trust accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
- Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
- Managed billing procedures to maintain accurate records of client accounts and expedite payment processing.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Prepared court forms accurately under the supervision of attorneys, ensuring compliance with local rules and regulations.
- Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
- Maintained organized client databases for streamlined communication efforts between attorneys'' offices and clients.
- Processed expense reimbursements and updated Timesolv accounts with current information.
- Prepared and processed invoices for attorney billing.
- Completed data entry of legal documents into electronic filing systems.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Diligently edited legal correspondence for grammar and spelling.
- Developed and maintained positive relationships with clients and colleagues.
- Created and printed legal documents for attorneys to review.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
Mr Ugly Bathtub RefinishingNew Jersey
Bookkeeper
09 2010 - 08 2017
Job overview
- Website design management and advertising assistance when requested by the CEO.
- Invoice redesigning using QuickBooks.
- Handling customer complaints in a compassionate and professional manner resolving issues.
- Phone sales quotes and booking service appointments.
- Preparing technician invoices for future jobs to be done and distributing to technicians.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Established QuickBooks accounting system to reflect accurate financial records.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Completed tax forms in compliance with legal regulations.
- Completed payroll for employees and maintained detailed records of procedures.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Troubleshoot minor system, network, telephone, printer or internet issues.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Reduced errors in financial statements with meticulous attention to detail during data entry.
- Improved tax preparation efficiency, organized and reviewed all relevant financial documents.
- Maintained compliance with tax laws, ensuring timely filing of all required documents.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Education
Dover High School
High School Diploma
06.1997
University Overview
Skills
- Human Resources
- Special Education Services
- Policies & Procedure
- Corporate Policies
- Grant Research
- E-filing
- Wellness coordination
- Meal cooking
- Financial administration
- Cafeteria equipment operations
- Recipe development
- Nutritional requirements understanding
- Kitchen staff coordination
- Safe food handling
- Recipes and menu planning
- Budgeting
- Scheduling
- Food plating and presentation
- Documentation and reporting
- Master calender management
- Travel coordination
- Report analysis
- Travel accommodations
- Filing and data archiving
- QuickBooks expert
- AR/AP
- Expense reporting
- Employee training and development
- Budgeting
- Conflict management
- Resourceful
- Risk management
- Performance improvement
- Conference planning
- Multi-line phone proficiency
- Administrative support
- Technical Support
- Advanced MS Office Suite
- Business writing
- 35 WPM typing speed
- Proofreading
- Mail handling
- Office administration
- Financial services
- Office management
- Extensive vocabulary
- Sorting and labeling
- Legal/Court Processes
- QuickBooks Pro
- Client service and support
- Billing Statements
- Payroll Processing
- Writing and editing
- Document filing
- Patents and trademarks
- Fluent in legal terminology
- Legal compliance
- Case management
- Document preparation
- Organizational Efficiency
- Task Prioritization
- Exceptional telephone etiquette
- Correspondence
- Legal Research
- Legal jargon knowledge
- Exceptional writer
- User credential management
- Software diagnosis
- Desktop support
- Customer service expert
- PC component diagnostics
- Norton Antivirus software
- Mac systems
- Linksys
- Videoconferencing
- Data recovery
- Issue troubleshooting
- Windows 10 and 11
- Microsoft Outlook
- Network diagnostics
- Managing office supply inventory
- Event Coordination
- Business administration
- Ethics-focused
- Search Engine Optimization
- Sales and marketing
- Superior attention to detail
- Accounts payable specialist
- Bookkeeping
Timeline
Child Nutrition Specialist
NEISD
11 2021 - Current
Child Nutrition Specialist
Pomptonian
09 2019 - 10 2021
Executive Administrative Assistant
Achieving Excellence Tutoring
02 2018 - 01 2021
Full Charge Bookkeeper
Chipperson Law Group
01 2015 - 07 2017
Bookkeeper
Mr Ugly Bathtub Refinishing
09 2010 - 08 2017
Dover High School
High School Diploma
06/1997