Jessica Flores

• Maintained human resources information system and kept employee files up to date and accurate.
• Conducted new employee onboarding and provided ongoing orientation training.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.
• Fostered positive work environment through comprehensive employee relations program.

• Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
• Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
• Maintained awareness of current trends in Human Resources management practices.
• Assisted in the development of company policies regarding wages, working conditions and equal opportunity employment.
• Organized onboarding sessions for new hires by coordinating orientation materials and training schedules.
• Participated in staff meetings and workshops designed to improve recruitment processes.
• Identified potential candidates through job postings, online databases, and referrals.
• Conducted initial phone screenings with prospective candidates.
• Developed and implemented recruitment strategies to attract qualified candidates.
• Reviewed resumes and selected qualified applicants for further evaluation.

• Registered transactions and data on accounting database to track history and safeguard information.
• Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries
• Matched purchase orders with invoices and recorded necessary information.
• Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
• Implemented new accounting processes to decrease spending and work flow downtime.

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• Communicated product quality and market comparisons by creating sales presentations.
• Built relationships with customers and community to establish long-term business growth.
• Managed accounts to retain existing relationships and grow share of business.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Collected and logged client feedback about service experience to identify areas for improvement.
• Compiled and analyzed data to determine approaches to improve sales and performance.

• Recorded and tracked operational expenses to identify and eliminate wasteful spending.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Identified communication channels to set roadmap to distribute information.
• Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
• Authored business documents to organize and emphasize information quickly and effectively.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

• Set up conference rooms, technology, and materials to facilitate meetings.

• Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
• Supervised team of 30 security personnel during shift.
• Coordinated protective service operations with other emergency response agencies.
• Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
• Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
• Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
• Conducted regular patrols of facility to detect and deter security threats.
• Managed security policies and procedures to promote safety and security of personnel and assets.
• Recorded incident reports with detailed accounts of occurrences.