Jessica Flores
Summary
Resilient Event Security Supervisor known for high productivity and efficient task completion. Skilled in crowd management, risk assessment, and emergency response coordination. Excel at communication, leadership, and problem-solving to ensure safety and security at events.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Event Security Supervisor
Best Crowd Management
Las Vegas
07.2020 - 01.2025
- Supervised event security personnel during large-scale events and gatherings.
- Coordinated security protocols with local law enforcement and emergency services.
- Monitored crowd behavior to ensure a safe and secure environment at events.
- Developed and implemented security plans tailored to specific event requirements.
- Collaborated with event organizers to address security concerns before events began.
- Managed incident reports and ensured proper documentation of security-related issues.
- Evaluated team performance and provided feedback to enhance service quality at events.
- Trained new hires on safety procedures and policies related to their job duties.
- Maintained a safe environment by monitoring suspicious activities and responding to emergency situations appropriately.
Guest Services Supervisor
Best Crowd Management
Las Vegas
08.2021 - 01.2023
- Supervised guest services team to ensure exceptional customer experiences.
- Managed daily operations to maintain efficient service flow during events.
- Trained staff on best practices for guest interactions and service standards.
- Interacted with guests on a daily basis providing friendly service while addressing their needs efficiently.
- Collaborated with event organizers to align guest services with event goals.
Skills
- Event security planning
- Crowd management
- Emergency response
- Incident reporting
- Access control
- Surveillance techniques
- Safety compliance
- Risk assessment
- Staff training
- Guest services
- Leadership development
- Performance evaluation
- Situational awareness
- Problem solving
- Conflict resolution
- Security equipment operation
Languages
Spanish
Full Professional
Certification
- CPR Certified
Timeline
Guest Services Supervisor
Best Crowd Management
08.2021 - 01.2023
Event Security Supervisor
Best Crowd Management
07.2020 - 01.2025