Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA FOSTER

Lansing,MI

Summary

Healthcare professional with 15 years of experience in office operations and enhancing patient satisfaction. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrating the ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support. I will be relocating to Fredericksburg, VA come June 2026.

Overview

16
16
years of professional experience

Work History

MEDICAL RECEPTIONIST/HCA

Michigan State University
07.2014 - Current
  • Manage multi-line phone systems, scheduling via ATHENA EMR.
  • Coordinate referrals, enhancing patient flow and satisfaction.
  • Process payments efficiently, ensuring accurate records.
  • Facilitate patient check-in/out, front office

MEDICAL ASSISTANT

Keith K. Ly, D.O
07.2010 - 08.2012
  • Room patients, checked vitals, reviewed medications.
  • Performed CLIA Waived test.
  • Administered injections, immunizations, and venipunctures.
  • Assisted physician in medical procedures.
  • Called in and faxed medical prescriptions.
  • Facilitate patient check-in/out, front office
  • Scheduled patients

Education

Bachelor of Science - Health Care Management

University of Phoenix - Arizona
Arizona
03-2028

HEALTH INFORMATION SYSTEMS CERTIFICATE - UNDERGRADUATE

University of Phoenix-Arizona
Arizona
09.2025

Diploma - Medical Assisting

Everest College
Everett, WA
03-2010

High School Diploma -

Holt Senior High School
Holt, MI
06-2007

Skills

  • Team Player
  • Customer Service
  • Quick Learner
  • Communication
  • Detail-oriented
  • Time Management
  • Adaptability
  • Problem Solving
  • Front desk operations
  • Appointment scheduling
  • Data Entry
  • Organizational Skills
  • Multitasking
  • Patient Care
  • Conflict Resolution
  • Critical Thinking
  • Electronic Records

Timeline

MEDICAL RECEPTIONIST/HCA

Michigan State University
07.2014 - Current

MEDICAL ASSISTANT

Keith K. Ly, D.O
07.2010 - 08.2012

Bachelor of Science - Health Care Management

University of Phoenix - Arizona

HEALTH INFORMATION SYSTEMS CERTIFICATE - UNDERGRADUATE

University of Phoenix-Arizona

Diploma - Medical Assisting

Everest College

High School Diploma -

Holt Senior High School

Similar Profiles

  • Lillian O'DowdLillian O'Dowd

    Wellness Service Leader at University Club of Michigan State UniversityWellness Service Leader at University Club of Michigan State University

  • Nora CoffeyNora Coffey

    Student Clerical Assistant 1 at University Advancement Michigan State UniversityStudent Clerical Assistant 1 at University Advancement Michigan State University

  • Lincoln LloydLincoln Lloyd

    Chairperson at University Activities Board At Michigan State UniversityChairperson at University Activities Board At Michigan State University

  • Owen BrewerOwen Brewer

    Wellness Specialist at University Club of Michigan State UniversityWellness Specialist at University Club of Michigan State University

  • RALPH GISTRALPH GIST

    Security Officer at GardaWorld SecuritySecurity Officer at GardaWorld Security

CREATE PROFILE