Summary
Overview
Work History
Education
Skills
References
Timeline
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Jessica Fox

Sand Lake,MI

Summary

Dynamic and results-oriented professional with a proven track record of exceeding sales goals and delivering top-notch customer service. Leveraged strong teamwork and collaboration skills at Toys R Us to enhance merchandise displays and boost sales. Eager to learn more skills and catches on quickly. Skilled in medication knowledge and first aid, demonstrating a keen ability to manage emergencies with a calm demeanor.

Overview

19
19
years of professional experience

Work History

Independent Contractor

DoorDash
Grand Rapids, MI
02.2024 - 12.2024
  • Built successful partnerships with other businesses in related industries.
  • Ensured that the correct order was delivered to the customer.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Implemented energy-efficient driving techniques to minimize fuel consumption and reduce environmental impact.
  • Delivered fresh food to customers across local area.
  • Maintained vehicle according to company and state safety requirements.

Independent Sales

Myself
Sand Lake, MI
03.2021 - 11.2024
  • Bought and resold items online
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
  • Responded promptly to customer inquiries regarding order status updates.
  • Purchased new or used items from online or physical sources for resale via websites.
  • Delivered e-mail confirmation of completed transactions and shipment.
  • Managed inventory levels to ensure timely delivery of orders.

Staff

Pine Rest
Grand Rapids, MI
03.2010 - 02.2013
  • Completed day-to-day duties accurately and efficiently.
  • Worked in the locked juvenile program, Cedar as a staff member.
  • Entrusted with Med keys and trained in medication administration.
  • De-escalated physical altercations using conflict resolution techniques.
  • Used restraining techniques if needed
  • Facilitated open communication for residents requiring a listener.
  • Did 15 minute checks and documented residents moods and actions throughout the shift.
  • Served residents their meals during the shift.
  • Organizing and implementing different activities for the residents to do.
  • Filed proper paperwork at the end of every shift for any incidents that occurred.

Temporary Staff

Gill Staffing
Grand Rapids, MI
01.2008 - 07.2010
  • Collaborated with other workers to ensure efficient workflow.
  • Referred to work orders and blueprints to perform work to specifications.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Stacked finished goods onto pallets or into boxes for shipment.
  • Participated in team meetings and provided feedback on performance.
  • Operated machinery to package and assemble products.
  • Resolved assembly problems by altering dimensions to meet specifications.
  • Assembled components by examining connections for correct fit, fastening parts and subassemblies.
  • Loaded raw materials into machines according to instructions.

Stocking Clerk

Toys R Us
Walker, MI
04.2006 - 12.2008
  • Prepared merchandise for purchase or rental.
  • Ensured store displays were attractive and inviting to customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Completed regular price checks to ensure accuracy at the point of sale.

Education

Some College (No Degree) - Criminal Justice

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Eager to learn
  • quick learner
  • Allergic reaction treatment
  • Asthma attack management
  • medication knowledge
  • first aid trained
  • self defense trained
  • Cleaning and organization
  • Materials restocking
  • Sales experience
  • Customer support
  • Customer service
  • Strong teamwork
  • Promotional support
  • Merchandise display
  • Calm demeanor
  • Cold calling
  • Teamwork and collaboration
  • Listening skills
  • Exceeds sales goals
  • Decision-making
  • Attention to detail
  • Calm under pressure
  • Time management
  • Task prioritization

References

References available upon request.

Timeline

Independent Contractor

DoorDash
02.2024 - 12.2024

Independent Sales

Myself
03.2021 - 11.2024

Staff

Pine Rest
03.2010 - 02.2013

Temporary Staff

Gill Staffing
01.2008 - 07.2010

Stocking Clerk

Toys R Us
04.2006 - 12.2008

Some College (No Degree) - Criminal Justice

Grand Rapids Community College
Jessica Fox