Summary
Overview
Work History
Education
Skills
References
Timeline
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Jessica Frazier

Danville,VA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Excellent self-promotion, interpersonal and active listening skills. Designer with natural gifts in seeing outside the box. Outstanding leadership, drawing and researching talents. Consistently recognized for fresh and innovative ideas.

Overview

23
23
years of professional experience

Work History

Medical Transportation Driver

EZ Transport
Danville, VA
03.2024 - Current
  • Coordinated with clients prior to scheduled pick-ups to confirm details of upcoming trips including destinations, estimated travel time
  • Used app to strategize daily route to ensure timely drop-off and pickup
  • Quickly developed relationships with patients in order to maintain a positive experience
  • Provided safe and timely transportation for patients to medical appointments
  • Transported patients in wheelchairs or stretchers if needed, using appropriate equipment and technique
  • Inspected vehicle daily to ensure safety and cleanliness standards were met
  • Assisted passengers with mobility issues into and out of vehicles when necessary

Assistant Store Manager

Bealls Dept Store
Eden, NC
05.2023 - 01.2024
  • Ran store to allow Store Manager to aid other stores in the district
  • Supervised a team of 12 employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Managed payroll budget
  • Responsible for opening and closing duties
  • Led staffing through recruiting efforts by interviewing candidates for open positions in the store
  • Provided training to new employees on company policies and procedure
  • Wrote schedules for entire store (leaders and team members)
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours
  • Ensuring operations maintained optimum level at all times
  • Conducted surveillance and frequently partnered with Asset Protection Group Leader
  • Oversaw daily cash handling procedures and deposits, reconciling discrepancies as necessary

Designer

Gingerbread House
Danville
05.2013 - 05.2020
  • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy
  • Planned project concepts by researching and studying information
  • Developed space planning concepts, color palette selections and textile presentations
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent
  • Specified appropriate products and materials to meet project objectives and design scheme
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-to-day duties accurately and efficiently.

Manager

CPI Corporations
Danville
02.2007 - 03.2013
  • Accomplished multiple tasks within established timeframes
  • Onboarded new employees with training and new hire documentation
  • Cross-trained existing employees to maximize team agility and performance
  • Maximized performance by monitoring daily activities and mentoring team members
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Approved regular payroll submissions for employees
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Manager

Claire's Boutique & Icings
Lynchburg
04.2001 - 01.2007
  • Accomplished multiple tasks within established timeframes
  • Onboarded new employees with training and new hire documentation
  • Cross-trained existing employees to maximize team agility and performance
  • Maximized performance by monitoring daily activities and mentoring team members
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Approved regular payroll submissions for employees
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
  • Conducted monthly inventories of raw materials and components on work floor
  • Prepared and recommended long-range plans for development of department personnel.

Education

Some College -

Averett University
Danville, VA

Skills

  • Analytical Skills
  • Multitasking Abilities
  • Computer Literacy
  • Surveys and Evaluations
  • Collaboration Skills
  • Assignment Planning
  • Information Implementation
  • Reliability and Adaptability
  • Effective Customer Communication
  • Task Prioritization
  • Attention to Detail
  • Organizational Skills
  • Safe driving techniques
  • Time Management
  • Teamwork skills
  • Training and Development
  • Critical thinking abilities

References

References available upon request.

Timeline

Medical Transportation Driver

EZ Transport
03.2024 - Current

Assistant Store Manager

Bealls Dept Store
05.2023 - 01.2024

Designer

Gingerbread House
05.2013 - 05.2020

Manager

CPI Corporations
02.2007 - 03.2013

Manager

Claire's Boutique & Icings
04.2001 - 01.2007

Some College -

Averett University

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Jessica Frazier