Jessica Friend
Douglassville,PA
Summary
Results-driven professional with a strong work ethic and exceptional communication skills. Demonstrated adaptability and quick learning ability in fast-paced environments. Committed to contributing to team success and achieving organizational objectives.
Overview
15
15
years of professional experience
Work History
Stay at Home Mom
Self-employeed
Douglassville, PA
09.2020 - Current
- Interacted positively with children to promote mental and emotional development.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Assisted children with completing homework and special assignments to improve academic performance.
- Regulated children's schedules to balance rest, learning and play.
- Managed logistics of children's daily life, including transportation to and from activities.
Assistant Principal Secretary
Pottstown School District
Pottstown, PA
09.2015 - 08.2020
- Collaborated with educators on managing student discipline issues in accordance with school guidelines.
- Compiled data for reports on student enrollment, attendance, grades and other related information.
- Handled confidential material with discretion while maintaining an organized filing system.
- Served as a liaison between students' families and the administration ensuring timely resolution of concerns.
- Organized and coordinated the principal's calendar, scheduling meetings, appointments and travel arrangements.
- Ensured swift response to electronic and telephonic communications for the principal.
Retail Store Manager
BCBG Max Azria Group
Pottstown, PA
10.2009 - 09.2015
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Monitored employee performance and identified performance gaps for corrective action.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Formed and sustained strategic relationships with clients.
- Managed payroll and time and attendance systems.
Education
High School Diploma -
Pottsgrove School District
Pottstown, PA06-2007
Skills
- Multitasking
- Problem-solving
- Critical thinking
- Leadership
Timeline
Stay at Home Mom
Self-employeed
09.2020 - Current
Assistant Principal Secretary
Pottstown School District
09.2015 - 08.2020
Retail Store Manager
BCBG Max Azria Group
10.2009 - 09.2015
High School Diploma -
Pottsgrove School District
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