Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Murphy

Grand Haven

Summary

Dynamic and reliable professional with extensive experience in customer service. Proven ability in inventory management and effective communication, ensuring customer satisfaction and operational efficiency. Recognized for maintaining organized environments and delivering exceptional service, contributing to a positive experience.

Overview

15
15
years of professional experience

Work History

Retail Sales Associate

Target
Norton Shores
10.2018 - Current
  • Assisted customers with finding the right product for their needs.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Kept informed about new products arriving at the store on a regular basis.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.

Receptionist

Nature's Envy Salon & Day Spa
Grand Haven
10.2013 - 12.2019
  • Processed customer payments using cash registers according to company policies and procedures.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; helping place orders for supplies.

Bank Teller

Lake Michigan Credit Union
Grand Haven
10.2014 - 10.2016
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Researched customer inquires regarding their accounts using internal banking systems.
  • Welcomed customers and offered pleasant service during engagement.

Server

Logan's Roadhouse
Grandville
10.2010 - 10.2018
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided excellent customer service to ensure satisfaction.

Education

Cosmetology

Douglas J Aveda Institute
Grand Rapids, MI
05-2014

Some College (No Degree) - General Studies

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Customer service
  • Inventory management
  • Visual merchandising
  • Positive and professional
  • Reliability and punctuality
  • Data entry
  • Communication skills
  • Team collaboration

Timeline

Retail Sales Associate

Target
10.2018 - Current

Bank Teller

Lake Michigan Credit Union
10.2014 - 10.2016

Receptionist

Nature's Envy Salon & Day Spa
10.2013 - 12.2019

Server

Logan's Roadhouse
10.2010 - 10.2018

Cosmetology

Douglas J Aveda Institute

Some College (No Degree) - General Studies

Grand Rapids Community College

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